We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
"Loan Charge" Help - CSL/Barclays

poor_child
Posts: 34 Forumite
in Loans
A couple of months ago I ordered a sofa with CSL - online/over the phone.
They wouldn't accept my credit/debit card for payment as they were still linked to my old address. Was in urgent need of the sofa and changing address over was going to take 1-3 days. So was advised by the CSL salesperson to take out the interest free loan and just pay it off in full once the address situation was sorted; she assured me there was no charges apart from the cost of the sofa.
The salesperson sent the document over to me via e-mail and told me to sign on page 11, it was all a bit rushed as she needed the paperwork back within he hour to process and ensure the delivery time we agreed. Stupidly, I signed it without absorbing the details.
The paperwork lists the cost of the sofa then just below, clearly states another term: "Total charge of the loan, Description: the cost of the loan" and states 491.70 charge.
Now, while I know it was incredibly daft to sign without reading and should have questioned this at the time - I am now wondering if this is legal? As that charge is almost a 100% more than what I owe them? Tried to Google but had no luck.
Help and advice much appreciated. Thanks in advance.
They wouldn't accept my credit/debit card for payment as they were still linked to my old address. Was in urgent need of the sofa and changing address over was going to take 1-3 days. So was advised by the CSL salesperson to take out the interest free loan and just pay it off in full once the address situation was sorted; she assured me there was no charges apart from the cost of the sofa.
The salesperson sent the document over to me via e-mail and told me to sign on page 11, it was all a bit rushed as she needed the paperwork back within he hour to process and ensure the delivery time we agreed. Stupidly, I signed it without absorbing the details.
The paperwork lists the cost of the sofa then just below, clearly states another term: "Total charge of the loan, Description: the cost of the loan" and states 491.70 charge.
Now, while I know it was incredibly daft to sign without reading and should have questioned this at the time - I am now wondering if this is legal? As that charge is almost a 100% more than what I owe them? Tried to Google but had no luck.
Help and advice much appreciated. Thanks in advance.
0
Comments
-
Please ignore!
I figured it out and don't owe them the charge.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.1K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards