Today we got approved for a loan

Emmy

We went to Lloyds tsb as we have been customers for over 20 years (and I know that means nothing to them really) for a loan of 7,500 they offered us a rate of 8.8%. I mentioned that another lender could give us the loan for 6.6% and after a phone call L/tsb agreed they would match it saving a thousand pounds in interest (was 2.3k now 1.235k)

I thought that was quite good, is it or am I wrong.
Emmy

jonesMUFCforever

That is good surely.
These days they require proof that you have actually been offered the lower rate not just seen an advert ''advertising'' it - so if you have not had to do this, your manager must have done a good job in persuading the retentions dept to give you the lower rate loan. Perhaps your loyalty has been repaid?

tomstickland

6.6% is quite reasonable.
Have you tried applying elsewhere? Loyalty means nothing to the banks.