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Joules sale now online (with extra 20% off now)

2

Comments

  • Ep007
    Ep007 Posts: 621 Forumite
    Me neither did try to redo my order but it kept giving me an error tried calling but can't get an answer so not worth the fuss
  • lisa21
    lisa21 Posts: 497 Forumite
    No I gave up too.
  • Got the 20% off instore today :)
  • juliebunny
    juliebunny Posts: 1,707 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Got the 20% off instore today :)

    Ooh was that off all instore items or did you have to mention the problems with the website?
    Less stuff, more life, love, laughter and cats!
    Even if I'm on the shopping threads, it doesn't mean I'm buying! Sometimes it's good to just look and then hit the CLOSE button!
  • ruth7979
    ruth7979 Posts: 381 Forumite
    Website now showing extra 20% sale items until Sunday....yippee
  • juliebunny wrote: »
    Ooh was that off all instore items or did you have to mention the problems with the website?

    It was just the offer instore- I didn't know anything about the website issues- discount was off everything inc sale :)
  • butterfly72
    butterfly72 Posts: 1,222 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Car Insurance Carver!
    I ordered a wax jacket last week for collection in store. I received the order confirmation email then nothing. i had to phone them 5 days later to be told they'd actually sold out and I shouldnt have been able to actually purchase the jacket.
    £2019 in 2019 #44 - 864.06/2019
  • I ordered a wax jacket last week for collection in store. I received the order confirmation email then nothing. i had to phone them 5 days later to be told they'd actually sold out and I shouldnt have been able to actually purchase the jacket.

    I had a similar thing, half the items I ordered didn't appear on my dispatch note, phoned them and was told that they had sold out. Never received my order confirmation until two days after the order had been placed and can't help feeling this had something to do with them being unable to fulfill my order :mad:
  • Ep007
    Ep007 Posts: 621 Forumite
    I haven't had any news of my order either and no reply from 2 emails to customer services as they are busy...phone constantly engaged or in a queue too and don't have the time to hold for more than 20 mins while I'm at work
  • Ep007
    Ep007 Posts: 621 Forumite
    Has anyone recd any items yet? I went for the cheapest delivery option so think its up to 10 working days but I'm. Guessing might be longer due to the sales pressure.....not got a good feeling about this place now...hope they fit him when they get here as getting a refund could be a nightmare
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