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Mortgage paid off........nearly

Hi all, what should have been a day to celebrate several weeks ago has left a sour taste. With only £1000 ish left on my mortgage I rang my provider for a exact settlement figure which they gave, along with the shock news that a 'admin' fee of £225 would also be due. Whilst i'm sure this is identified somewhere in the T&C's it didn't stop me feeling aggrieved.

I rang them back a week later asking them for a monthly repayment figure based on an outstanding capital of a £1 over the remaining 10 year term ( i,m on SVR by the way). Nearly 50 minutes the operator sought help from her line managers as the computers would not provide such a forecast but confirmed that there were no rules forbidding me to do so.

So I now owe a £1 and shall pay the £225 admin fee in 10year's time, I'm now waiting for next months DD which had better be a percentage of the £1 owed or i'm back on the phone!

Petty I know but having been subject to regular increases despite the base rate not moving gives an element of satisfaction.

In defence of my mortgage provider the young lady handled my call extremely professionally even though I am positive I could hear grinding of teeth.

Comments

  • I rang them back a week later asking them for a monthly repayment figure based on an outstanding capital of a £1 over the remaining 10 year term ( i,m on SVR by the way). Nearly 50 minutes the operator sought help from her line managers as the computers would not provide such a forecast but confirmed that there were no rules forbidding me to do so.

    Ha ha, great plan - I love it..... :D
    A big believer in karma, you get what you give :A

    If you find my posts useful, "pay it forward" and help someone else out, that's how places like MSE can be so successful.
  • Cotta
    Cotta Posts: 3,667 Forumite
    No justification for the £250 admin fee, you're right to feel annoyed about this.
  • pinkteapot
    pinkteapot Posts: 8,044 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Hi all, what should have been a day to celebrate several weeks ago has left a sour taste. With only £1000 ish left on my mortgage I rang my provider for a exact settlement figure which they gave, along with the shock news that a 'admin' fee of £225 would also be due. Whilst i'm sure this is identified somewhere in the T&C's it didn't stop me feeling aggrieved.

    The new mortgage we're getting is with Santander and one of the fees is a £225 "mortgage account fee", supposedly for setting up the account. By default it's deferred to the end of the mortgage (due on redemption), though we can pay it at the start if we prefer. Is this fee something similar?

    Ours doesn't increase over time (e.g. with inflation), so £225 at the end of our mortgage will probably be about the same cost as a loaf of bread. :rotfl:
  • Tahlullah
    Tahlullah Posts: 1,086 Forumite
    That is just beautiful! The aggravation of having to calculate a monthly repayment for the next 10 years on £1 is divine. Plus the cost of having to send out regular notifications on changes of interest rate, your annual statement etc. What happens if you miss your monthly payment, will they attempt to repossess the house? Classic, I can't stop smiling at the madness of it all.

    In reality, I guess they will ask for an annual payment.

    Please do keep us informed on what they do to resolve this! Oh, and congratulations and best wishes on being Mortgage Free!
    Still striving to be mortgage free before I get to a point I can't enjoy it.

    Owed at the end of -
    02/19 - £78,400. 04/19 - £85,000. 05/19 - £83,300. 06/19 - £78,900.
    07/19 - £77,500. 08/19 - £76,000.
  • edinburgher
    edinburgher Posts: 14,551 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I'm amused, but doesn't that mean you're paying the SVR on £225 for 10 years? I.e. are you cutting off your nose to spite your face?

    I agree with the others re. the silliness of certain charges (we were charged £25 for a duplicate statement although we never received the original and left it 'too late' to mention it)....
  • No Edinburghur, the admin fee is not due until such time the mortgage has been paid off in full which is £1 over 120 months or there abouts. Hope SVR doesnt go thro the roof it could cripple me!
  • pawlala
    pawlala Posts: 1,439 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Could you not extend your mortgage term beyond 10 years also?

    I have done this type of thing in the past, my first mortgage ended as a £0.18 payment p/m for a good 18 months towards the end.
  • Now thats a good idea pawlala, what sort of response do you think i'll get from them?
  • We left our last one as owing a pound, as at that time if you owed anything they kept your deeds for free, I seem to think they volunteered this information / option on our last payment. I appreciate this saving of deeds is no longer required. They never charged us interest on the £1. We never got to the "end" as after a few years we borrowed the whole lot (and some) back. Hence still here....
    Morgage till Nov 30 GOAL MFW Sept 2016
    Aug 11 - £100k Aug 2016.... It's GONE!!!!!
    2014 GOAL HIT 5 Stone! 2016 GOAL to be a MF marathon runner.
    "A goal without a plan is just a wish"
  • Love it :)
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