HSBC Mortgage Offer expiry date??

busybe

How long do HSBC give you to accept their mortgage offer?

I've read on this forum that its 4 weeks - but I've been given 2 weeks by HSBC.

11th December HSBC sent offer letter (not yet received).

18th/19th December - I requested HSBC resend documents
(kept telling me to give 7-10 working days)

21st Dec - HSBC letter came advising me I have until 25th December to get signed offer back to them.....else offer expires and I'm out of pocket for surveyors fees & mortgage fee

jonesMUFCforever

IMO it is the specific offer of whatever deal with HSBC that is time important.

I don't think they are pulling the rug from underneath you just this particular offer.

If you don't draw the funds then yes you will have wasted money or indeed if you pull out of this deal another might have a set up fee etc to take on.

Thrugelmir

busybe wrote: »

21st Dec - HSBC letter came advising me I have until 25th December to get signed offer back to them.....else offer expires and I'm out of pocket for surveyors fees & mortgage fee

They'll allow a period of grace to allow for Xmas post delays. Providing you put it back in the post before the 25th all should be ok.

busybe

jonesMUFCforever wrote: »

IMO it is the specific offer of whatever deal with HSBC that is time important.

I don't think they are pulling the rug from underneath you just this particular offer.

If you don't draw the funds then yes you will have wasted money or indeed if you pull out of this deal another might have a set up fee etc to take on.

really keen on taking product & expect funds to be drawn in jan-14 so its not me that wants to break deal....been onto them atleast couple of times a week getting update on progress/ offer document

busybe

Thrugelmir wrote: »

They'll allow a period of grace to allow for Xmas post delays. Providing you put it back in the post before the 25th all should be ok.

i'm going by their letter - its in black & white - if i don't have the signed documents with them by xmas day - they withdraw their offer...

busybe

Thrugelmir wrote: »

They'll allow a period of grace to allow for Xmas post delays. Providing you put it back in the post before the 25th all should be ok.

thats assuming i receive them in the next 2 days....

have had my mum house sitting all week so she can call me to say post been delivered - been nipping home to check but no offer documents.....on Mon 16th dec did get letter dated 3rd dec returning original bank statements, payslips etc

so going by those time scales & peak xmas post activity not holding out much hope I'll receive before xmas.

ethank

Can you ring them up and ask them to email them?

Thrugelmir

busybe wrote: »

i'm going by their letter - its in black & white - if i don't have the signed documents with them by xmas day - they withdraw their offer...

Common sense normally comes into play.

busybe

ethank wrote: »

Can you ring them up and ask them to email them?

have already asked them - they said can't email them to me....gave no reason...they just couldn't!

their reminder letter mentions logging onto hsbc mortgage application tracker system....but that part of their website isn't yet active....

i called their mortgage service centre this morning.....after some time they advised i could go into hsbc branch to get them to print offer document there....now they tell me at the 11th hour!

had to take the morning off work to go into their city centre branch to get document printed......signed & sent registerd post (the one which gets signature of recipient)...just hope someone at hsbc offices to receive it xmas eve

just for info ....the offer document wasn't in todays post either