Harpers Fitness - Cancellation Policy

EddieSpaghetti

Hi


I have been a member at Harpers Fitness for over two years and been a regular attendee. Due to an injury in June this year, I have not gone as much (some months not at all) and the facilities there do not suit the exercises I am now limited to do (due to the injury).
I checked with the staff at the gym on the cancellation period and was told it was one month, I then took a written notice of cancellation into the gym on 4th November. I have just received a "Notice of outstanding payment" informing me I owe the gym for the month of December. I have contacted the collections department who have informed me that the cancellation period is one month, from the last day of the month you hand your notice in. So this actually means my notice didn't start until 30th November.


Is this unreasonable? I have effectively given them just under 2 months notice. Any similar experiences?