We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Asda Click & Collect Orders - can I refund?

waterwatereverywhere
waterwatereverywhere Posts: 456 Forumite
in Shop but don't drop
Hi,

I'm new to Asda Click and Collect. If I order stuff and change my mind is it free to return it via local store?

Am confused because the terms and conditions on their website seem to say they will charge you a delivery charge if you return an item to store after 7 days. But click and collect is supposed to be free, so what delivery charge would they charge you?

Sorry if I've misunderstood. I've ordered click and collect with Tesco before and they don't charge you to return items as far as I know.

Many thx.

Comments

  • lolly3
    lolly3 Posts: 578 Forumite
    Hi, I returned click & collect after 7 days & didn't get charged. Maybe check the invoice with your parcel - mine said within 28 days.

    Hth
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.8K Banking & Borrowing
  • 253.8K Reduce Debt & Boost Income
  • 454.7K Spending & Discounts
  • 245.9K Work, Benefits & Business
  • 601.9K Mortgages, Homes & Bills
  • 177.8K Life & Family
  • 259.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture