Clydesdale Mortgage

contractor

Hi.

We're in the process of buying a repo so need to exchange contracts quickly.

We're keeping our existing house and renting it out. The Santander residential mortgage will be paid off, a Clydesdale BTL 75% IO mortgage taken out. The resulting equity release will go towards the repo, along with a Halifax mortgage.

The Halifax mortgage valuation is going through today, the conveyancing aspect is all going nicely but Clydesdale seem to be acting like a wheelbarrow (i.e. it's wherever you left it last time). They've had all the docs since 03/12/13 and I've been hassling my broker who's saying he's calling them but there's been no update.

We've given them a solicitor's letter to explain the urgency/timelines and even an ARLA rental letter of estimated rental to show it's well over 125%.

I'm now concerned that I've still got a survey to deal with through them and then another round of wait and see while they do even more god knows what.

Does anyone know how to put pressure on the right places/people to speed things up? We're really trying to complete before Christmas but I can't sign contracts/exchange until this Clydesdale piece of the puzzle is sorted. The risk is we lose the property due to being gazumped prior to exchange.

Thanks

betmunch

I had a case with these jokers that was going nowhere, no matter what I did I couldnt get it moving.

My clients then made a formal complaint direct to Clydesdale and all of a sudden they couldnt do enough for me and everything I asked for got done, and done quickly.

Gary123456790

Hi,

I had a residential application in with clydesdale for a house move, there were a few delays with the mortgage application.

I would hassle the broker but they had many applications to call about so were always a bit slow chasing.

In the end I called Clydesdale myself, got the details of the actual person who was dealing with my case and could then call/email her directly. It got going a lot faster then and she could contact the right department directly to chase any slowdowns, much better.

Gary.

unhappy_shopper

I would steer clear from Clydesdale for BTL mortgages. Our application dragged on and on for almost 3 months and finally was declined (mainly due to the incompetency and errors made in our application by a renowned fee-free broker).

On the brighter side, we are getting the BTL mortgage through another lender (who has already provided us with a residential mortgage on our latest purchase whose mortgage advisor has been asking us to submit our BTL application for the entire time it was with Clydesdale). Some lenders have preferences and are not so bothered about over-exposure :-)

contractor

just to update, I got an offer from the Halifax on the 11th and my broker kept badgering Clydesdale. I spoke to esurv today and the surveyor is coming to see me on Monday 9am. Things are moving and I might actually complete by the 20th (touch wood).

kingstreet

I'm sorry to be negative, but I would not fancy any mortgage to be completed on Friday next week, if the valuation isn't being done until Monday.

The lenders/surveyors with the best service will not see the case offered until Wednesday in my experience and that is simply not long enough from offer to anticipated completion.

Even if it was valued and offered on Monday, I'd still be pessimistic about the solicitor's ability to complete on Friday.

Sorry.