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Have you ever complained about a prize?

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Hi, I won £75 credit for a fancy dress shop and brought a Dorothy outfit and 2 pairs of ruby slippers. Much to my excitement they arrived today and are awful condition. Parts are ripped, there's glue on the dress, the hold ups are laddered, I got sent the wrong shoes (not sure if they 'upgraded' as these are more expensive than the ones I asked for but it means they are in the wrong size as a large in one style is a medium in another) and generally poorly made. Has anyone complained about a prize before?
Best wins in 2013 £200 and Mini iPad. 2014 no wins. 2015 2 nights 5* hotel with £300 vouchers plus £1150 Harrods gift card
Rehome an unwanted prize or gift with a seriously ill child through Postpals.co.uk

Comments

  • purple45
    purple45 Posts: 2,473 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Yes, I won a designer scarf and it had pulls on it and one or two blonde hairs so looked used. I felt really uncomfortable doing it, but the shop replaced it for me!
    Many thanks to everyone who posts competitions and works so hard to provide all the answers!
    Best wins this year so far: £100 Hobbycraft Voucher, £50 cash, GoPro Camera
  • BlueBella
    BlueBella Posts: 10,374 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Yes, I once won an electric razor which didn't work so I contacted the company and they sent out another. I have won a few items of clothing too that were not very good quality but I didn't complain as I got them for nothing anyway. They were from 'unknown' companies on Facebook, however, had they been from someone like FCUK, Ted Baker etc I would have emailed to say that I was a little disappointed as I would expect good quality from them.
    :TA big thanks to all who post and sprinkling lucky dust to all who enter :smileyhea
  • I don't think they were impressed with my emails! I'm grateful for the prize but wouldn't be a happy customer! Can't believe they sent an old scarf with hairs on to you!
    Best wins in 2013 £200 and Mini iPad. 2014 no wins. 2015 2 nights 5* hotel with £300 vouchers plus £1150 Harrods gift card
    Rehome an unwanted prize or gift with a seriously ill child through Postpals.co.uk
  • I won a tablet - that failed to work!! After 12 months they finally sent something to replace it out after wanting the faulty item back. Instead they sent me a printer which was worth not even half the price of the tablet. It was from an electrical company and I would never use them now!! Then point of a competition is supposed to be to promote your company surely and give a good impression not put people off.
    Ask.. Believe.. Receive..

    Every Accomplishment Starts With The Decision To Try
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