are DMPay a legit debt recovery, HELP!?

I have been receiving debt recovery letters from CapQuest for my outstanding Very Catalogue balance which I haven't been able to pay so I've just been ignoring the letters.

Now I'm currently receiving letters from DMPay.co.uk requesting the funds, stupid as it sounds, I have payed the outstanding debt I owe to these via dmpay.co.uk website, as I'm sick of the headache with debt!

After I made the payment, I recieved this exact email as i quote below...
Thank you, your payment to Debt Managers for the sum of £411.68 has been successful. Please allow up to 48 hours for the balance on your account to be updated.

Please note that this is an automatically generated e-mail. Please DO NOT REPLY to this e-mail as we will be unable to respond.

Regards,
Debt Managers

I made the payment on the 29/11/13 and it has now been 48 hours.

Today 48 hours and counting later, The Oustanding balance still appears that I owe £411.67 which I have paid in full.

Any help / tips / advice.. all appreciated

Thanks!

Comments

  • aja22
    aja22 Posts: 29 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    edited 1 December 2013 at 6:36PM
    never dealt with this company specifically, but in an effort to put your mind at rest......would it not be 48 working hours.....(it is the weekend)

    edit.....i think 2 business days might be a better guess
  • give it a few working days, u have email to say its been paid
  • Personally, I was kind of thinking the same.. It was just the length and format of the email, just doesn't seem professional to me.. all i can do is wait i suppose! then if the outstanding balance doesnt change after after the matter of a 7-10 working days then i'm officially out of £411
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