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Item not delivered - Credit card dispute
bullo
Posts: 2 Newbie
Hi,
Hopefully i've posted this in the correct place. I placed an order for a TV at the begining of November and I still haven't received it. The online store do not respond to me or my calls and the delivery date keeps changing.
First it was due on the 23/11 then I get an automated email saying it will now be the 30/11 and today another email saying it will now be 7/12
I called my credit card company this morning to have the payment cancelled or disputed etc but they said because the new delivery date hasn't passed they can't do anything. Does anyone know what will happen if the company just continue to say it'll be deliver next week or next etc etc and never let the delivery date pass.
Any help or advice would be appreciated.
Hopefully i've posted this in the correct place. I placed an order for a TV at the begining of November and I still haven't received it. The online store do not respond to me or my calls and the delivery date keeps changing.
First it was due on the 23/11 then I get an automated email saying it will now be the 30/11 and today another email saying it will now be 7/12
I called my credit card company this morning to have the payment cancelled or disputed etc but they said because the new delivery date hasn't passed they can't do anything. Does anyone know what will happen if the company just continue to say it'll be deliver next week or next etc etc and never let the delivery date pass.
Any help or advice would be appreciated.
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