Samsung D500 mobile phone offers (merged) [CLOSED]

Gameplayers

Gameplayers wrote:

I've placed an order with e2save using the linemypocket link, any idea when the cashback will show up on my Account? how long would it take?

anyone? any idea?

rabialiones

received my samsung this a.m . however surprised to find no contract, no paperwork, etc about details of offer. or how or when to claim my cashback or tariff details etc.
only received an invoice statin ovp tariff 0.00p.
phoned e2save and was told it was a verbal contract.
i'm a bit confused about this.
i beleive there should have been more info regarding the offer.
or perhaps they're inundated with orders , and getting hectic that they're forgetting to pack properly.

ganadon

rabialiones wrote:

received my samsung this a.m . however surprised to find no contract, no paperwork, etc about details of offer. or how or when to claim my cashback or tariff details etc.
only received an invoice statin ovp tariff 0.00p.
phoned e2save and was told it was a verbal contract.
i'm a bit confused about this.
i beleive there should have been more info regarding the offer.
or perhaps they're inundated with orders , and getting hectic that they're forgetting to pack properly.

Have you checked you e2save account online?

Gameplayers

rabialiones wrote:

received my samsung this a.m . however surprised to find no contract, no paperwork, etc about details of offer. or how or when to claim my cashback or tariff details etc.
only received an invoice statin ovp tariff 0.00p.
phoned e2save and was told it was a verbal contract.
i'm a bit confused about this.
i beleive there should have been more info regarding the offer.
or perhaps they're inundated with orders , and getting hectic that they're forgetting to pack properly.

when did u order? what time was it?

RogerPJ

rabialiones wrote:

received my samsung this a.m . however surprised to find no contract, no paperwork, etc about details of offer. or how or when to claim my cashback or tariff details etc.
only received an invoice statin ovp tariff 0.00p.
phoned e2save and was told it was a verbal contract.
i'm a bit confused about this.
i beleive there should have been more info regarding the offer.
or perhaps they're inundated with orders , and getting hectic that they're forgetting to pack properly.

If you look at the t&cs on the website regarding this offer it will tell you when and what to post. When I bought my wife's new phone from e2Save I printed everything off for her and saved all the info in a Word document so we wouldn't forget. Loads of my friends have done cashback offers from e2Save and they've never had a problem (apart from the one idiot who lost his bills!!)

GimmeGimme_2

Gameplayers wrote:

anyone? any idea?

Gameplayers, if you look at the site the page says:

"Cashback from this merchant is usually reported within 24 hours, but may take up to 3 working days."

yaacov81

ganadon wrote:

If you use your own referral link on e2save, do you still get the £30 bonus??

well i called them and they said you do.

i wasnt convinced so i called again and was told you get the money again.

just to be sure i used my own referral link and did not login effectively creating a new account.
whilst i would not normally do this as it is kind of cheating - since they told me i would get the money anyway i did just to be sure

yaacov81

just so you all know:
at e2save you cant downgrade after 6 moths
at onestopphoneshop you can -
effectively this means that you could save an extra £95 using onestop (6 * 15 saved a month)

i have actually emailled e2save stating this and asking if this constitutes a better deal and if they will price match it - to be honest i am not even expecting a reply - they never bother

singhfello

Information on e2saves cash back:

How do I claim cashback?
Our cashback and line rental refunds are e2save offers that are available on selected mobile phone offers for customers that subscribe to a brand new 12-month or 18-month service agreement.

Cashback / Line Rental Refund process

Your "cashback" amount is refunded to you in two stages by redemption, half at month 6 and half at month 12.

All you need to do is send us a copy of the 1st 2 sheets of your 6th monthly bill and 12th monthly bill within 30 days of receiving it. Your sixth monthly bill is the one received in the sixth month following connection. Therefore if you connect in February, the sixth invoice is the one received in August with the twelfth invoice the one received the following February.

Subject to you having remained on the original price plan chosen, we will credit the relevant cashback amount to your debit / credit card. Note we are unable to refund this amount by cheque or bank transfer.

Terms and conditions:

Cashback and Line rental refunds are e2save offers that are available on selected mobile phone deals for customers that subscribe to a brand new 12-month or 18-month service agreement.

Qualifying customers of ours must claim their cashback or line rental refund by redemption in two stages. Stage 1: Please send a copy of the top 2 sheets of your 6th monthly bill within 30 days of receiving it. Stage 2: Please send a copy of the top 2 sheets of your 12th monthly bill within 30 days of receiving it. Subject to you having remained on the original price plan chosen, we will credit the relevant cashback amount to your debit/credit card.

The address to send your claim to is as follows:

F.A.O Customer Administration Team,
e2save.com,
3R House,
Belton Road Trading Estate,
Belton Road West Extension,
Loughborough,
Leicestershire,
LE11 5XH.

Please note: we recommend that you send all items by recorded post as we can not be held responsible for lost items or claims that arrive outside of the qualifying period. Please also note that faxed invoices will not be accepted.

Please enclose a covering letter that also details your current contact no's should we need to call you. If you also include your current e-mail address we can e-mail you to confirm that your cashback / line rental refund has been raised. Please allow up to 21 days for the credit to appear in your bank account / on your credit card account.

Gameplayers

yaacov81 wrote:

just so you all know:
at e2save you cant downgrade after 6 moths
at onestopphoneshop you can -
effectively this means that you could save an extra £95 using onestop (6 * 15 saved a month)

i have actually emailled e2save stating this and asking if this constitutes a better deal and if they will price match it - to be honest i am not even expecting a reply - they never bother

are u sure about this? i mean saving an extra £95 would mean u are earning money from them? as the offer is £4.99 for 12 months?