virgin media

theluckofthedraw

Anyone suffering Virgin media broadband slowness? Been like it for what seems like days:eek: I know they had an upgrade or something recently in the area, but I think I am gonna ring because if its not the TV going off its the internet ggrrrrr:)

OneYorkshireLass

My internet always suffers from slowness/downtime at the end of the month

hamsterfan1

mines not too bad but it was really really slow a few weeks ago

ghash

My internets perfectly fine, i'm from lancashire aswell.

I do have the 60mb package though.

mclarkie

Virgin broadband has gone down three times in the past week for me, the speed is good though.

Best thing is to post a message on their help and support forum or look at the service status for your area.

mickess

I've been with Virgin since they started and have had no major problems. But like all computer equipment they do suffer from 'getting stuck in a loop' occasionally. It may be that a simple reboot of your router does the trick. Try it.

theluckofthedraw

Thanks everyone. I am up to speed now! I've been with them since the old Telewest days:eek: Anyway apparently when the upgrade happened my hub was not set to the correct speed just defaulted or something (super fast what we pay for) all ok at the moment , just need to keep digging away at the daily mag videos which are a pain at the moment:)

Daza

Always slow here -- less than 2Mb download

Sadly we live in an area where there is no cable - so have to have VM down the BT line ........... although 1/2 mile down the road they have 150Mb

bigbloke45

theluckofthedraw wrote: »

Anyone suffering Virgin media broadband slowness? Been like it for what seems like days:eek: I know they had an upgrade or something recently in the area, but I think I am gonna ring because if its not the TV going off its the internet ggrrrrr:)

Have you checked your router? Mine was playing up and it turned out that VM needed to send a signal to it.

I would 'phone VM and see what they can do. Ask for compensation, they will usually give you a few days credit.