Help prize not honoured :(

bluebubblerose

I won a family ticket to Cadbury world in september from www.toothpasteonyourtshirt.co.uk it was a rafflecopter entry, I was told the tickets would be sent to me but now the site owner doesnt even reply to my emails is there anything I can do?

nineteenseventy

Her blog is about competitions she's won - seems a bit ironic. Hope you can sort it out. Sorry not much help but I know you'll get some good advice on here. Maybe she is one of the forum members!!

mjm3346

The IPM may be worth a shot

http://www.theipm.org.uk/best-practice/consumer-complaints.aspx

grotbags19

Looking at her blog she has the same photo as this person on facebook.http://www.facebook.com/linz.wileman?ref=ts&fref=ts
Maybe send her a message on there or write on her wall.

sturgeon62

You could make a complaint with ASA Advertising Standards Authority
http://www.asa.org.uk

nineteenseventy

https://www.facebook.com/pages/Toothpaste-On-Your-T-Shirt/587713361241759

This is the FB page for her blog, I'd leave a few wall posts asking her to clarify the situation....!

bluebubblerose

Thanks for all the help, going to leave a message on her facebook see if she replies X

StokieBecks

It doesnt appear as though the facebook page has been updated since early sept so may be a long shot trying to get a reply. Hope you get it sorted though

bluebubblerose

tried the facebook message and no reply do my next step is the IPM link, I have never had this happen before has anyone gone via this route with any sucess? X

freefan01

I've used the IPM twice on prompting from more experienced MSE'rs and both times it has been resolved almost immediately, once he's involved and sends them an email it's usually enough for the company to honour the prize.
Remember to include all emails you've received and sent and even a link to original competition, helps speed things up.
Good luck

bluebubblerose

Thanks freefan01 I have filled in the form for IPM, hopefully this will resolve things X