We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
MySupermarket Cashback concerns
Options

movingon
Posts: 539 Forumite


Any one else having trouble with MySupermarket cashback? I registered for VIP programme, where they pay for delivery charges, but have had no payments to date. Looking on their forum, and on their Facebook page, there are loads of people asking where their cashback is for various things. The stock Mysupermarket reply is that they are very busy, and working their way through the system. They also actively discourage people from posting their gripes on FAcebook, by saying the page is not monitored, so they cannot reply there.
However they seem to actively manage to put their promotions there, and they also inundate my email with the latest offers and enticements.
I have made contact with them, but they just say they are busy and looking into it.
Feeling a bit miffed........:mad:
However they seem to actively manage to put their promotions there, and they also inundate my email with the latest offers and enticements.
I have made contact with them, but they just say they are busy and looking into it.
Feeling a bit miffed........:mad:
0
Comments
-
hey movingon, i had a similar issue with a handful of instore cashback from October and I tried to email them to ask what was going on.
resent my email a couple of days ago and got a reply that i am meant to email in receipts. However when i signed up terms were that they would request them if they needed them within 7 days of using the app for the shop.
have just emailed them stating this and will see what they reply0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 351.2K Banking & Borrowing
- 253.2K Reduce Debt & Boost Income
- 453.7K Spending & Discounts
- 244.2K Work, Benefits & Business
- 599.3K Mortgages, Homes & Bills
- 177K Life & Family
- 257.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards