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Lloyds being pedantic

Help, I really need some advice, I'm tearing my hair out, my husband and I have had a trouble free mortgage with with the now Lloyds for over 7 years, overpaying which was our choice for over 5 years. We have now sold our house as we have to relocate due to work. We approached Lloyds back in May so we could get the ball rolling so when we found something we could move quickly, we were told that everything was fine and we could borrow upto £300k. Anyway we have found a new build which we decided to buy on the new help to buy scheme, we reserved the house and told Lloyds that we needed to borrow £210k, £300k minus the government loan and deposit, so well below the amount offered. Anyway they are now saying that the mortgage is in doubt because between 2007 and 2010 I had a few manual late payments which amounted to less than £100 and one this year for £12 because I at the time was in hospital having my appendix out so paying a bill was not exactly top of my to do list. We have both checked our Experian credit reports and we both have scores of 999 and deemed low risk. The bank are telling us that they do not look at the credit score but at the history, surely they cannot seriously deny us a mortgage on the basis that we missed payments on a few things amounting to not much money in the grand scheme of things when we have never missed a mortgage payment, overpaid for a substantial portion of the mortgage period and are deemed a low risk with excellent credit scores. Please help we are at risk of loosing this house because the bank are in my mind being pedantic.

Comments

  • jackieblack
    jackieblack Posts: 10,588 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    surely they cannot seriously deny us a mortgage on the basis that we missed payments on a few things amounting to not much money in the grand scheme of things
    They can do what they like, no-one is entitled to be lent money.
    The lender can choose who they lend money to and who they don't.

    If Lloyds are being difficult, try somewhere else
    Everything will be alright in the end so, if it’s not yet alright, it means it’s not yet the end
    Quidquid Latine dictum sit altum videtur
  • kingstreet
    kingstreet Posts: 39,365 Forumite
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    edited 19 November 2013 at 10:14AM
    A lender can decline a case wherever it feels that case does not meet its criteria.

    "The mortgage is in doubt." Does that mean they've declined it? They are thinking about it?

    You appear to have two choices;-

    - convince Lloyds to change its mind or await a decision not yet made

    - change lenders.
    I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.
  • opinions4u
    opinions4u Posts: 19,411 Forumite
    We have both checked our Experian credit reports and we both have scores of 999 and deemed low risk.
    Have Experian got any good mortgage rates that you wish to consider?
    The bank are telling us that they do not look at the credit score but at the history, surely they cannot seriously deny us a mortgage on the basis that we missed payments on a few things amounting to not much money in the grand scheme of things
    If you're lax with the small bills you give a lender doubts about your commitment to the big things.
    when we have never missed a mortgage payment, overpaid for a substantial portion of the mortgage period and are deemed a low risk with excellent credit scores.
    Some positives there which I'd expect them to consider. But you need to get your head around Experian's number generator. Lenders use their own interpretation of the data. 999 means nothing to them. The CRA have awarded you the highest possible number knowing full well you haven't always paid your debts on time. Can you see how insane that is?
    Please help we are at risk of loosing this house because the bank are in my mind being pedantic.
    In days gone by they'd have been called wreckless for ignoring your payment history.
  • betmunch
    betmunch Posts: 3,126 Forumite
    opinions4u wrote: »
    Have Experian got any good mortgage rates that you wish to consider?

    Love this response, hope you dont mind, but I am stealing that for next time someone brings up their credit score from Experian!
    I am a Mortgage Adviser
    You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • eskbanker
    eskbanker Posts: 38,621 Forumite
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    opinions4u wrote: »
    In days gone by they'd have been called wreckless for ignoring your payment history.

    Being without a wreck is rarely a bad thing, being reckless is less desirable though!

    Now that's being pedantic! ;)
  • opinions4u
    opinions4u Posts: 19,411 Forumite
    eskbanker wrote: »
    Being without a wreck is rarely a bad thing, being reckless is less desirable though!

    Now that's being pedantic! ;)
    Puzzled as to whee that spelling error came from. I can't blame the wife, she's at work!
  • Experian_company_representative
    Experian_company_representative Posts: 2,134 Organisation Representative
    Part of the Furniture Combo Breaker
    betmunch wrote: »
    Love this response, hope you dont mind, but I am stealing that for next time someone brings up their credit score from Experian!

    We build credit scores for many major lenders. You don't have to be a lender to be able to analyse and model credit risk - it's what we've been doing for over 30 years.

    While a 999 Experian score shows you how a typical lender will interpret your credit report, lenders can employ other assessments too. Most mortgage lenders will use risk and affordability scores alongside policy rules and a manual review of the data. They are very thorough, understandably.

    James
    Official Company Representative
    I am an official company representative of Experian. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"

    Posts by James Jones, Neil Stone, Stuart Storey & Joe Standen
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