threat of ccj from O2 & Moorcroft

joolsteare

Help! I had (have) a contract with O2. Over a period of about 5 weeks I had 4 or 5 different bills from them ranging from £290 (my monthly bill was usually between £30-£40) to £100. I contacted them several times to query & had different answers each time, from 'yes you owe this' to 'no, there is nothing on your bill at all'. I got so fed up that I said I wanted to finish with them & needed to work out with them how to go about it. After no communication from them I called again to say I needed to sort it & was told to wait for a letter. Several weeks later & I've recieved a letter from Moorcroft Debt Recovey demanding full payment of £256 or get a ccj. I've just got off the phone to them trying to explain that I have no money & that even HMRC have accepted £10 per month on proof I am skint but they were adamant that the best they could do was £30 per month, even when I said I wouldn't be able to pay my rent with that in place.

No idea wht to do now. I shall complain to Ofcom but very stressed about idea of a ccj.

What do I do?

joolsteare

where I said had/have a contract, it's up in January, which I said to O2 I realised would be paying til then but wanted a clear bill

harveybobbles

Go online: https://www.mdrl.co.uk/ and log in, dont give out your phone number.

Fill out the I&E form so that it leaves you with nothing. They will then write to you to say they aint dealing with your account

the CCJ is just a threat! All hot air..!

joolsteare

harveybobbles wrote: »

Go online: https://www.mdrl.co.uk/ and log in, dont give out your phone number.

Fill out the I&E form so that it leaves you with nothing. They will then write to you to say they aint dealing with your account

the CCJ is just a threat! All hot air..!

Done! Thanks, we'll see what happens. Still need to put in official complaint to O2 & Ofcom!

harveybobbles

Brilliant.

Hopefully Moorcrap will now go and crawl bag under their rock.

happy_bunny_2

joolsteare wrote: »

Done! Thanks, we'll see what happens. Still need to put in official complaint to O2 & Ofcom!

And to moorcroft for trying to get you to pay when you told them it would mean you couldn't pay your priority bills (rent).

Report to OFT for this also.

matttye

Try not to get too stressed, if you did get a CCJ it would most likely only be for token payments in your position.

I'd be tempted to tell Moorcroft to apply for a CCJ then, because you certainly won't be paying them instead of your rent!