Misinformed about a companies direct debit scheme

edited 30 November -1 at 1:00AM in Reclaiming Mortgage Fees, Council Tax, etc
4 replies 874 views
sonyyyysonyyyy Forumite
2 Posts
A company gave me false information regarding a direct debit scheme I signed and the form shouldn't have been presented to me at the time. After contacting a a manager of the company they are not helping me at all.

Is there anything I can do about being misinformed about a direct debit scheme set up?

If not, is there any organisations that deal with bad customer service and the rights of consumers in relation to this?

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