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Shortlist issue

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I keep having a problem with Shortlist where it won't let me enter saying "you must be subscribed to me Hyde", but I am subscribed to mr Hyde, even received an email this morning so still subscribed.
It even did it on one which gave you the option to tick that you want to subscribe.

Anyone else had this problem?

Comments

  • starrybee
    starrybee Posts: 1,917 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    It just wants you to tick the box to say you want to subscribe, it doesn't matter if you are already or not. It can't subscribe you twice.
  • Blulu
    Blulu Posts: 7,845 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I thought the tick box said something like: "Subscribe/already subscribed"?

    Anyway I always tick the subscribe box and as starrybee says they still just send the one lot of mailings.

    Blu X
    I am brave, I am bruised
    I am who I'm meant to be
    I'm not scared to be seen
    I make no apology
    THIS IS ME!


    When you talk down to others it says more about you than them.
  • sydroo
    sydroo Posts: 768 Forumite
    Part of the Furniture Photogenic
    I've noticed a few of Shortlist comps that require you to tick the box to subscribe to Mr Hyde rather than having the old subscribe/already subscribed button.
  • Even if I tick to say I want to subscribe it won't let me, I don't mind ticking the box.
    It's like they don't have my name on the system, but I am definitely subscribed.
  • Blulu
    Blulu Posts: 7,845 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    fabnikki wrote: »
    Even if I tick to say I want to subscribe it won't let me, I don't mind ticking the box.
    It's like they don't have my name on the system, but I am definitely subscribed.

    Have you tried unsubscribing and then starting from scratch?

    Blu X
    I am brave, I am bruised
    I am who I'm meant to be
    I'm not scared to be seen
    I make no apology
    THIS IS ME!


    When you talk down to others it says more about you than them.
  • fabnikki
    fabnikki Posts: 39 Forumite
    Part of the Furniture
    Blulu wrote: »
    Have you tried unsubscribing and then starting from scratch?

    Blu X

    Yeah tried that a week ago...
  • Blulu
    Blulu Posts: 7,845 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Very strange hun. Perhaps contact them to ask?

    Blu X
    I am brave, I am bruised
    I am who I'm meant to be
    I'm not scared to be seen
    I make no apology
    THIS IS ME!


    When you talk down to others it says more about you than them.
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