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'How long do you have to take faulty goods back?' blog discussion

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'How long do you have to take faulty goods back?' blog discussion

3 replies 6.2K views
This is the discussion to link on the back of Martin's blog. Please read the blog first, as this discussion follows it.

Please click 'post reply' to discuss below.


  • MobeerMobeer Forumite
    1.8K posts
    Part of the Furniture 1,000 Posts Photogenic
    The online 7 days thing does not always apply; particularly if you have something custom made.
  • AnonAnon Forumite
    14.5K posts
    Part of the Furniture 10,000 Posts
    Martin's article says that the EU directive does not apply in the UK, yet stories online suggest that someone successfully claimed for their TV to be replaced by Tesco as a result of quoting it. Can the two year EU directive be used to back up your case?

    If a TV stops working in under two years (I appreciate that the SOGA states up to six years, but you then have to prove it was a manufacturer fault), being able to quote the EU directive to Tesco would may help get them to replace? They have offered a partial refund but the amount will not get my TV fixed or replaced.

    Many thanks
  • gezza23gezza23 Forumite
    82 posts
    Part of the Furniture
    I purchased a fridge freezer from a high street retailer in Feb 2013. I still have original receipt but I never took out a extended warranty at the time. Would I be able to argue ''unreasonable life'' of the appliance or am I wasting my time?
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