Euro Car Parks help

cassydoo

I use a retail car park in Oxford at least once a month for shopping etc and never had any problems. The only difference is this time a new supermarket had opened so I decided to a shop while I was there. A couple of weeks later I had a Parking charge notice from Euro Car Parks that had captured my number plate on entry and exit saying I'd overstayed the free 3 hour limit by 30 minutes. I was very angry and shocked at this as I have never noticed any signs about parking. I appealed to Euro Car Parks on the grounds of inadequate signage. They have since rejected my appeal enclosing a photo of the location of signs around the car park. I have been given a popla reference number so now have to draft an appeal. I am finding this a little overwhelming. I have been reading through this forum for a few days and wondering if someone can point me in the right direction. I know what not to appeal on so do I just go with 'no genuine pre-estimate of loss'? I would be very grateful of any advice.

Thank you

Coupon-mad

I would go with a bit more than that. Like here:

https://forums.moneysavingexpert.com/discussion/comment/62180281#Comment_62180281

I suspect GPEOL will actually win the day but you want some other catch-all paragraphs just in case of the POPLA assessor having a funny 5 minutes!

Umkomaas

Here's one great appeal that has just been written (and posted today) by a complete newbie, who has done their own research and has developed an excellent example on which you can model your own. Have a close look at this. When you're ready with your first draft, post it up here, we'll take a look at it, help with any fine tuning before you send it off to POPLA.

https://forums.moneysavingexpert.com/discussion/4798215

Don't submit the appeal without letting us look over it. Don't take your eye of the POPLA deadline date - if you miss it, that's it, no second chance.

HTH

cassydoo

Thanks for the advice. Going to make a cuppa and have a good read through the link. Will come back if I have any more questions.

cassydoo

Just a quick update. I had an email from POPLA this morning to say my appeal has been accepted. Just want to say a massive thank you for all your help.

Redx

well done, please can you post up a redacted copy of it in the successful popla appeals sticky thread, just removing any personal info of course

well done, glad to see you did the research and got good pointers, so enjoy the money you dont have to pay out any more and have a good xmas with it

cassydoo

Of course, I will get the post sorted now.

Thanks again, I'm going to enjoy spending that money!