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Dabs.com and warranty legal help
scruffyone
Posts: 327 Forumite
'I thought if a manufacturer had a product for more than 28 days you were automatically entitled to a replacement or a refund?
That was certainly the case when my laptop went into Dixons for repair and I was given a credit note to replace on the 29th day.
Can anyone clarify this?'.
This is an answer to a question I put in respect of Dabs.com and their customer service. They have told me that when eventually my computer is collected for repair/replacement it will take up to six weeks to return the machine. Do they have a legal responsibility to return/replace my machine more quickly.
Sorry if this is the wrong place to put this thread but didn't know where else to post it.
That was certainly the case when my laptop went into Dixons for repair and I was given a credit note to replace on the 29th day.
Can anyone clarify this?'.
This is an answer to a question I put in respect of Dabs.com and their customer service. They have told me that when eventually my computer is collected for repair/replacement it will take up to six weeks to return the machine. Do they have a legal responsibility to return/replace my machine more quickly.
Sorry if this is the wrong place to put this thread but didn't know where else to post it.
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