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Help! Natwest Destroying my Credit File

Hi All

Really need your advice I am very angry right now and I want to check if my anger is just or not.

Basically I got into a lot of money trouble about 2 years ago and enlisted a Debt management plan and got all my agreements arranged to pay and have been very steady on repayments since.

But upon reading my Credit report on noddle it turns out one of the creditors (Natwest) for every single month for the past 2 years has registered a Default on my file despite paying them an amount which they agreed.

Can I contest this and if so who do I go to and what do I say?

They are destroying my credit file for a long long time it has got so bad as a result I cannot move banks based on my credit.
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Comments

  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    The won't have registered a new default each month. D's every month are status codes, not new defaults.

    You will have been defaulted at the beginning because you were paying less that the contractual payments under the DMP.

    From then onwards the account status codes register a D every month as that is the status of the account. They are not new defaults each month. Just status updates on the original.
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    Should add that the D's do not prolong how long the account/default stays on your file. It 's still six years from the original default.
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
  • naff123
    naff123 Posts: 227 Forumite
    Debt-free and Proud!
    fermi wrote: »
    The won't have registered a new default each month. D's every month are status codes, not new defaults.

    You will have been defaulted at the beginning because you were paying less that the contractual payments under the DMP.

    From then onwards the account status codes register a D every month as that is the status of the account. They are not new defaults each month. Just status updates on the original.

    The point is, is that they agreed to this fee, and the whole point of a DMP is to sort you out not exacerbate things to a unattainable point I want to know what I can do as they are being extremely unreasonable.

    Also I have had a new company pop up on my credit file as littlewoods sold my debt to another agency whilst in this plan and now they are at the point of doing this too. (This is very recent)
  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    Accounts are more often than not defaulted under a DMP. This should have been explained to you.

    Creditors are also entitled to sell accounts on to debt collectors etc.
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
  • naff123
    naff123 Posts: 227 Forumite
    Debt-free and Proud!
    fermi wrote: »
    Accounts are more often than not defaulted under a DMP. This should have been explained to you.

    Creditors are also entitled to sell accounts on to debt collectors etc.

    This wasn't explained to me unfortunately they just wanted me to sign at the time and I wish I saw this at the time and told them to sling their hooks.

    Needless to say I've been mugged off.

    So I have been mis-sold a DMP I was stupid enough to pay at the time because I was in a desperate situation dealing with the passing of my father
  • sourcrates
    sourcrates Posts: 32,524 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Whenever you pay an amount "less than" the amount agreed, you are technically in default of the agreement, weather you are in a DMP or not a default will still be registered, no avoiding that one I`m afraid, so even if you hadn't signed up to it, I assume you were already paying either less than the agreed amounts or nothing at all, so which ever way the default would have been registered anyway, you will find if you check your report on Experian and call credit, any accounts which use them will also have defaults registered as well.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • tallyhoh
    tallyhoh Posts: 2,318 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Are you paying a debt management company? if so get rid of them & go with one of the free ones like payplan
    Tallyhoh! Stopped Smoking October 2000. Saved £29382.50 so far!
  • matttye
    matttye Posts: 4,828 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Debt-free and Proud!
    Just so you know, it's too late to do anything about the defaults (other than settle them), so concentrate on what you CAN do to improve your credit record. This is assuming that the defaults are accurate - i.e. you did actually owe the money and did fail to pay it back as agreed.

    First of all, I'd pay off the remaining debt as quickly as possible.

    After that you can look at getting a 'bad credit' credit card and paying in full each month etc.
    What will your verse be?

    R.I.P Robin Williams.
  • Is it not possible to write to someone like Natwest and request they amend the recordings of defaults with the 'arrangement to pay' suffix?

    I thought you were able to do that, unless that's changed.
  • matttye
    matttye Posts: 4,828 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Debt-free and Proud!
    Is it not possible to write to someone like Natwest and request they amend the recordings of defaults with the 'arrangement to pay' suffix?

    I thought you were able to do that, unless that's changed.

    Arrangements to pay are supposed to be short-term arrangements of up to 6 months.. they can't last for 2 years, which is how long the OP has been in a DMP.

    It would actually be worse if they displayed AP markers for 6 months and then a default, as it would mean the default would stay on the OP's credit files for 6 months longer.
    What will your verse be?

    R.I.P Robin Williams.
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