Requesting a copy of contract.

Kolokial

Hi again folks.

I'm now looking to contact my mothers DMP company to ask for a copy of the agreement that she has with them(I want to read the termination clause). I'm also asking for a statement of accounts to see which creditors have been paid what, the total outstanding balance for each creditor and the current negotiated amount.

Would this be considered an SAR? If so would a cheque be the best way to ensure they are paid?

And also, would anyone know how I can request that my mothers details are not shared with other third parties? I have looked into the Data Protection Act with regards to requesting data, but I am unsure about requesting that data not be shared with others.

Thank you people!

Clive_Woody

Kolokial wrote: »

Hi again folks.
I'm now looking to contact my mothers DMP company to ask for a copy of the agreement that she has with them(I want to read the termination clause). I'm also asking for a statement of accounts to see which creditors have been paid what, the total outstanding balance for each creditor and the current negotiated amount.

Would this be considered an SAR? If so would a cheque be the best way to ensure they are paid?

And also, would anyone know how I can request that my mothers details are not shared with other third parties? I have looked into the Data Protection Act with regards to requesting data, but I am unsure about requesting that data not be shared with others.

Thank you people!

I assume that this isn't one of the debt charities that would help with a DMP for free?

Do they not have their T&Cs on their website?

Tixy

Yes it would be a SAR, and a cheque would be fine to pay it.
In terms of the termination clause you could look on their website as many DMP co's do publish their current terms - though obviously you'd still likely want to check her agreement in case of any changes in terms.

Though in terms of the balances owed to each creditor - best to check that direct with the creditor as the DMP company won't necessarily ahve the correct amounts.

Not sure about withdrawing consent to share data with other companies, hopefully someone else can advise on that.

Kolokial

Okay, we do not have a cheque book, would a postal order suffice?

fatbelly

Your mother is their (paying) client. Can't she just request this information?

Kolokial

Well, now that I am only requesting a copy of the contract (instead of SOA), I would imagine so. I would also venture to guess that denying us a copy of the contract is not in their best interest and potentially unlawful?

Can anyone confirm this?

Thank you again folks.

Kolokial

While researching the Data Protection Act, I found this :

http://www.legislation.gov.uk/ukpga/1998/29/section/11

I'm not an expert, but I think it may be what I am looking for regarding the revocation of consent to share data.

Although, I think this may be more appropriate.

http://www.legislation.gov.uk/ukpga/1998/29/section/12