Sky line rental up 90p per month..

C_Mababejive

I woulder if that would be sufficient grounds to terminate an in contract line rental?

See 8.2

http://www.sky.com/shop/terms-conditions/talk/

zaax

I always thought a contract was a contract but see here.

http://www.moneysupermarket.com/c/news/can-you-cancel-your-phone-contract-if-prices-rise/0017293/

teddysmum

You can beat the rise by paying a year in advance and it's a lot cheaper, too.

wayo231

zaax wrote: »

I always thought a contract was a contract but see here.

link removed

It is a very poor article. The truth is that most contracts allow price increases in the minimum term and also allow customers to break the contract without penalty if they do, as it states in 8.2 quoted in the Sky Contract, except if the increases is for legal or regulatory reasons. If they don't the OFCOM conditions mandate that you can leave without penalty.

The key phrase is material detriment. By definition, money is material. OFCOM (General Condition 9.6) requires the provider to write in advance of a change likely to be of material detriment, so they are kind of admitting it is a material detriment by telling you. But there is no formal definition of it anywhere.

Of course enforcing contracts is not easy - take them to court, or fight them to a deadlock letter and go to dispute resolution. If you are determined, and they have any sense, they will just gift you the £5-10 long before it gets to that.


Sky are also being naughty in not telling you that you can leave without penalty in the notification.

See 9.6 General Conditions (OFCOM) - These apply to all providers.

C_Mababejive

I am in agreement with #4

Perhaps such customers should ring sky and say they wish to terminate their contract? They may find that the increase will be waived..