We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
argos doing it again!
jansueir
Posts: 75 Forumite
As you can see i'm still having trouble with argos. They have now sent my account to Moorcroft who have been instructed by argos, under terms and conditions of my agreement to add another £12.00 for writing to me! I have sent a letter of complaint requesting refund of £12.00, to stop interest and asking for a copy of my agreement. Any advice?
0
Comments
-
invoice them £12.00 every time you write to them: I did that with Leo Abse Cohen a few years ago, eventually they stopped demanding stupid 'administration fees' and we agreed not to charge each other for simply writing a letter. They still didn't get a penny from me, but that's a story for another time.0
-
It is in their terms and conditions, if you don't have an agreement in place they can transfer your account and charge any of their costs in recovering their costsDon't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.0
-
I did have an arrangement in place which I have had for some 21 months and have always paid on time an given them regular updates every three months0
-
then if they agreed to it, escalate a complaint but keep it politeDon't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.0
-
maybe a good idea that its gone to Moorcroft. Made a complaint to them Re 12.00 and asked for interest to stop. May be they will be more forthcoming than Argos who have done nothing but give me problems. Even Barclaycard have dealt with my matter better than Argos0
-
DCA's cant add their own charges.0
-
dca said argos have instructed them to add £12 as per their terms and conditions0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.1K Banking & Borrowing
- 254.3K Reduce Debt & Boost Income
- 455.3K Spending & Discounts
- 247.1K Work, Benefits & Business
- 603.7K Mortgages, Homes & Bills
- 178.3K Life & Family
- 261.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards