Door to door loans company

Oldwilyfox

I have a prominent loan company harassing my children for their dead mothers debts. I have already informed this company of her death and also informed them that I was acting as executor of her estate. I was informed to send them a death certificate of which I did. This company has proceeded to knock at the door and send numerous letters causing my children further distress. Where do I stand with them?

Tixy

I would write a formal letter of complaint to them. Worth referring to the OFT debt collection guidelines (found here - UPDATED OFT Guidance on Debt Collection - READ IF YOU ARE BEING HASSLED UNFAIRLY )

You might also try sending them the letter revoking their right to visit the property in person (adapted for the situation) - see here -

http://forums.moneysavingexpert.com/showpost.php?p=23635529&postcount=60