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FSA/FCA register seems either unusable or broken

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Comments

  • kingstreet
    kingstreet Posts: 39,439 Forumite
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    It's working fine now, so I'll start answering the phone again! :D
    I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.
  • kingstreet wrote: »
    It's working fine now, so I'll start answering the phone again! :D
    OK, I get the point!

    I'm afraid I can't help get annoyed when bureaucracies have a monopoly job to do, and don't do it, especially when that happens in such a way as to waste people's time (ok, my time). There's really no need to have the system down to update the list, if that's what was going on, no need to return empty results rather than "system is down", and no need to have five search pages instead of one. While I'm moaning, a page that helps consumers understand what they should EXPECT to see in the search results would also help (do brokers need to be registered, for what?, etc).
  • kingstreet
    kingstreet Posts: 39,439 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    TBH if the site has to be down for maintenance or similar, a Sunday afternoon seems like a decent time to do it.

    The register is only supposed to be a check, so you can see the firm is regulated and authorised. It's not really for any other purpose.

    If you want to provide feedback to the FCA, I'm sure they would be happy to hear from you. Information is provided by the money advice service on mortgages;-

    https://www.moneyadviceservice.org.uk/en
    I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.
  • Wh05apk
    Wh05apk Posts: 2,938 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    kingstreet wrote: »

    If you want to provide feedback to the FCA, I'm sure they would be happy to hear from you.

    You really don't think that, do you?!

    We all know they will do exactly what they want regardless of what anyone tells them.
    I am a mortgage adviser.
    You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • kingstreet
    kingstreet Posts: 39,439 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Ah! You got me! :D
    I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.
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