Advice Please Mortgage Advisor Forged Our Signatures

Fireballxlfive

Hi I have written and complained to Natwest who we have our mortgage with, we use to have personal and business accounts. We were persuaded to also move our mortgage as well from the Halifax as we were loyal existing customers. We also had a loans with the Alliance and Leicester plus a credit card. We were advised to consolidate these on to the mortgage, we were not in any financial difficulties at the time in 2006. I feel we were mis-sold the consolidation mortgage and should have moved just the mortgage over for a better rate of interest and continued with the other commitments as we were. Natwest have replied saying they disagree and from the information we provided a suitable mortgage was offered in a "Mortgage Recommendation form" which we signed. We have not signed this and our signatures have been forged, I have been in contact with the FOS and FCA I have also contacted Natwest yesterday and scanned copies of our passports and driving licenses for them to view, they will launch an internal investigation can anybody advise if we would get any form of compensation ? Thanks in advance.

amnblog

but you didn't query this when Nat West's solicitors asked you to sign to move the mortgage over in 2006?

Fireballxlfive

amnblog wrote: »

but you didn't query this when Nat West's solicitors asked you to sign to move the mortgage over in 2006?

The Mortgage Recommendation form they sent we have never seen before. I am very careful with paperwork and we don't have a copy.

GMS

Did you repay the loan and credit card at the time? If not why did you not question the additional funds?

If you still have the loan and card are you now in any financial difficulty?

dunstonh

can anybody advise if we would get any form of compensation ?

It is hard to see why you would get compensation as the transaction was carried out as you wanted. You say 7 years after the event that you didnt want that. However, you have already been rejected on that complaint reason. After being rejected you add a new complaint saying that a relatively minor document in the scheme of things (that has no impact on the actual lending) has forged signatures. You are doing this 7 years after the event. So, what has changed all of a sudden?

Fireballxlfive

We paid the loan off and card, but then my business went down the pan, we are now in financial hardship, but then loans would have been paid off before things went wrong, so the extra on our mortgage is a burden.

Fireballxlfive

dunstonh wrote: »

It is hard to see why you would get compensation as the transaction was carried out as you wanted. You say 7 years after the event that you didnt want that. However, you have already been rejected on that complaint reason. After being rejected you add a new complaint saying that a relatively minor document in the scheme of things (that has no impact on the actual lending) has forged signatures. You are doing this 7 years after the event. So, what has changed all of a sudden?

The loans / card would have been paid off, had we continued, now although the repayments were lower we still have them to deal with just over a longer period, instead of a higher interest rate over a shorter period.

Dave_Ham

This smacks of desperation I am afraid, I am not condoning your signatures being forged (if they were) although you have had the money, now in financial hardship and looking for compensation.

This compensation culture we find ourselves in is very frustrating.

I would suggest you concentrate your energies elsewhere, you would have needed to sign solicitors documents in addition to the branch based forms.

dunstonh

The loans / card would have been paid off, had we continued, now although the repayments were lower we still have them to deal with just over a longer period, instead of a higher interest rate over a shorter period.

Problem is that they went from higher interest rate debts to lower interest rate debts. That saved you money. Now, if you pay them for longer periods, there will come a point where the interest paid will be more than the short term debt. However, at 7 years, that probably hasnt happened yet. You could pay the mortgage balance off applicable to those any time. So, do you have the savings to do that? If you do, then do so and problem is solved. if you dont want to pay that part of the mortgage off then that is your choice. If you dont have the savings then it would indicate that the advice was right as you didnt take monthly cost difference and save it but spent it.