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Freedom of Information

annsie17
annsie17 Posts: 6 Forumite
in Mortgages & endowments
Hello All,

I am hoping to get some advice. I have a mortage with Halifax which I took out in 2010 and got some very bad advice which is only coming to light now. In order to do something about this I need to see my emails that I sent into the bank. I have moved country and job and my emails would have been on my work computer. I have some but not all.

how can I access my records with Halifax. or are my able to.

any help would really be great.

thanks

annsie
«1

Comments

  • GMS
    GMS Posts: 5,388 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    What is the bad advice?
    I am a Mortgage Adviser
    You should note that this site doesn't check my status as a mortgage adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • amnblog
    amnblog Posts: 12,782 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    They should provide you with a copy of the file for £10

    This does not mean your emails are in it.
    I am a Mortgage Broker

    You should note that this site doesn't check my status as a Mortgage Broker, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • kingstreet
    kingstreet Posts: 39,439 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    It's a subject access request you make, under S7 of the Data Protection Act.

    You need to make it in writing, requesting all documentation relating to you and enclose a cheque for £10 in respect of their reasonable cost to meet your request.
    I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.
  • annsie17
    annsie17 Posts: 6 Forumite
    where do i send it to and is there a template that I can use. I havent done this before.



    Thanks

    Anne Marie
  • amnblog
    amnblog Posts: 12,782 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Just phone them up and make it their problem Annsie
    I am a Mortgage Broker

    You should note that this site doesn't check my status as a Mortgage Broker, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • annsie17
    annsie17 Posts: 6 Forumite
    hi there its just i live overseas so it would be easier to send a letter much cheaper for me so if someone could give me an address or some information that can get me started i would much appreciate it.

    are there templates i cant seem to find any and i am not sure what i am looking for
  • opinions4u
    opinions4u Posts: 19,411 Forumite
    Try page 4 of this link.
  • annsie17
    annsie17 Posts: 6 Forumite
    edited 16 September 2013 at 7:44PM
    hi opinions4u thank you for that link. i will go through it now annsie
  • annsie17
    annsie17 Posts: 6 Forumite
    kingstreet It's a subject access request you make, under S7 of the Data Protection Act. is that the 1988 act!
  • Buzby
    Buzby Posts: 8,275 Forumite
    Pedantic, I know - but this has no relevance to 'Freedom Of Information' which is enshrined in an Act of Parliament and stipulates non personal data that can be disclosed on request from a limited bunch of (largely) public bodies.

    Private data is accessed via the strictures of the Data Protection Act.
This discussion has been closed.
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