'Unfair' Exclusion ?

Wyndham

mrbluejay wrote: »

Thanks cloud,

Still no contact from Royal & Sun Alliance though. To be honest thats what im so annoyed about, my claim was dismissed within the hour. Now, even with the ombudsman involved, they appear not to be treating it with any urgency. No contact at all this week, despite promises to call early part of the week. Does anyone think if this poor service will influence the decision ?

You presented the facts.

They applied the rules of the policy.

They decided you didn't have a claim.

So they told you that!

If they had taken two weeks to tell you, you'd complain about that too!