Come round PES Prize Stolen !

hermadge

My Daughter was selected to host the Come Round Pro Evolution Soccer Party and was told via email the the Prize which was lots of goodies and the new PES Xbox game was on it's way and said that the Game would be in a Separate Envelope attached to the Box well the Van pulled up outside about an hour ago and the Driver was a long time coming to the Door but when he did he said sorry he was so long he was on the phone I took delivery of it and he drove off my Daughter came running down and said what was the ripping sound ? She took one look at what I thought was just the Delivery label (it did have the delivery details on it ) which turned out to be a white padded envelope that had been torn open and the xbox game gone ! I have rang the Couriers UK Mail and they are investigating, we have emailed Come Round as we do not have a contact number. Has anyone had this happen to them ? Thanks.

jaibaby

Maybe contact them on Facebook or Twitter?

https://www.facebook.com/ComeRound?fref=ts

https://twitter.com/ComeRound

hermadge

Yes thanks, we have, no reply as yet.

hermadge

Think UK Mail should intercept the Driver asap.

vodkawitch1

How awful! I had my box delivered today without any problems. Hope you get it sorted out .

hermadge

Come Round kindly replaced the game and it arrived via royal mail this morning, pretty disgusted at UK Mail they are not bothered, they said they asked the Driver and he said the Envelope was sealed when he delivered it, well that is a total lie ! So that is that as far as they are concerned.

west18

that's awful!! Glad it got replaced though, great customer service on Come Round's behalf