Yale competition win nightmare

VeraP

I won a Yale competition from Real Homes magazine in May (a makeover worth £1000)

Needless to say, I have been chasing them ever since to come and install the products I chose, I had an appointment for today (3.5 months later) which was cancelled this morning.

I am getting sick and tired .... wondering if someone else has similar experience as I see lots of competitions from Yale.

:mad:

sweetbutternut

Hi Vera,
How awful. Can totally sympathise with you. It's hard enough winning a prize and then to have to chase for it is terrible.
Have you contacted Real Homes about this?
Perhaps give them a few more chances and then if worst comes to worst perhaps you could bring it up with Edwin Mutton at the Institute of Sales Promotion.
Good luck.

bossladysal

I've PM'ed Glad for this thread to be moved to Compers Chat Corner.

Hope you get it sorted soon VeraP

greedo420

I know the feeling, I've had the same thing with a Real Radio competition in which I won an Ipad..

Won the thing back in July and was told someone would be in touch within 28 days, needless to say I heard nothing.

Been emailing real radio back and forth now for 2 weeks and they are just taking the michael with it all saying they will email with an answer later in the day and not hearing anything, I just want my Ipad lol

anyway good luck with your yale thing, I know it's annoying

surfboard2

Did they not arrange another date?

Maybe contact the IPM?

barnabee

Always worth posting a message on the Yale UK Facebook page mentioning your disappointment with their service.