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Notice of intended court proceedings for £40 ?

Hello,

I have received a letter from a parcel company, claiming I have to pay an extra £40 for my parcel. I should pay in 7 days or be taken to court, with them claiming more interest, court fees and solicitor costs on top.

Is this for real, can they make me pay this, should I ask for some proof of my debt?

They claim my sent item was a few inches too large of the measurments I have put in, when ordering a parcel collection online.
The carrier was UPS, was collected and delivered with no problems.

Thank you for your answers.

Regards.

Comments

  • terrible that , they should rejected the item before they took away and give u back
  • onamissionEU
    onamissionEU Posts: 80 Forumite
    edited 10 September 2013 at 11:55AM
    They took a parcel & payment from you and delivered it - then come knocking asking for further payment???

    Thats akin to me going to the supermarket buying a coke for a quid then the manager coming to my house the next day saying the price was wrong and I owe 50p more...

    If this is the case (you paid cash/card) upon handing over the parcel then they have no leg to stand on. OR do you have an account and they have billed you a higher amount than you expected? Or have YOU ordered a parcel to be sent to you and give UPS dimensions/weight to get a price and the item turned out to be larger than YOU specified - so they billed you upon delivering the item to YOU? More details needed here...
  • Ignore them.
    Be happy...;)
  • Ignore them, seriously doubt they will take it any further than threatening letters.
  • ValHaller
    ValHaller Posts: 5,212 Forumite
    1,000 Posts Combo Breaker
    spacey2012 wrote: »
    Ignore them.
    Although I go along with this approach, it needs to carry a serious health warning. If they do take it to court, you need to defend the claim - ignoring a court claim will land you with a CCJ - judgement by default and then if you don't pay in full within 30 (?) days the CCJ goes on your credit record.

    (this is more a consumer affairs issue than a debt issue)
    You might as well ask the Wizard of Oz to give you a big number as pay a Credit Referencing Agency for a so-called 'credit-score'
  • theoretica
    theoretica Posts: 12,691 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Did you read all the terms and conditions? They probably have one there where they can claim what they like, when they like, and will say you agreed to this and it covers them.

    How confident are you about your measurements? Is it worth demanding proof?
    But a banker, engaged at enormous expense,
    Had the whole of their cash in his care.
    Lewis Carroll
This discussion has been closed.
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