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Tomtom XXL - I've deleted my maps!

whitegoods_engineer
Posts: 636 Forumite
in Techie Stuff
Hi, I wonder if anybody has an idea how to solve my problem. I accidentally deleted my maps (UK) on my Tomtom XXL.
I have previously set up online updates, and therefore Tomtom themselves have my details logged, and have previously updated my satnav automatically when plugged into the pc without problems.
However, I have followed all the advice in the Tomtom help forums but I just cannot get the maps back, although it did automatically reinstall voices etc.
Is there any way to get the basic map back?
Will Tomtom support help if I email them?
Thanks in advance for any replies.
I have previously set up online updates, and therefore Tomtom themselves have my details logged, and have previously updated my satnav automatically when plugged into the pc without problems.
However, I have followed all the advice in the Tomtom help forums but I just cannot get the maps back, although it did automatically reinstall voices etc.
Is there any way to get the basic map back?
Will Tomtom support help if I email them?
Thanks in advance for any replies.
0
Comments
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I've used TomTom support in the past and they were very good - certainly worth a try.0
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Not quite a newbie as you think
;) (the member formally known as philnicandamy!)
FINALLY a qualified CAB debt caseworker 2015..:p
BSC 580 -
It's possible that Recuva would work with a TomTom connected to your PC but as you've been restoring other stuff since deleting the map the chances are it's too late for that anyway.0
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Thanks for all the replies. Kwikbreaks, that's a bloody brilliant idea! I'm going to at least try that first, thank you. I didn't think of that and I use Recuva a lot!0
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Are there any backups on your computer, if you use tomtom home to update I think it gives you the option to backup.0
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