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GMAC Complaint

llihadnil
llihadnil Posts: 9 Forumite
in Mortgages & endowments
Hi How do I complain to GMAC RFC, if they are no longer my Mortgage Supplier??
«1

Comments

  • amnblog
    amnblog Posts: 12,782 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    phone them up
    I am a Mortgage Broker

    You should note that this site doesn't check my status as a Mortgage Broker, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
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    llihadnil wrote: »
    Hi How do I complain to GMAC RFC, if they are no longer my Mortgage Supplier??

    Rather late if you've remortgaged already.

    What's the nature of your complaint?
  • llihadnil
    llihadnil Posts: 9 Forumite
    Hi! I cant find any contact details for them, my mortgage was bought by Paratus??
  • llihadnil
    llihadnil Posts: 9 Forumite
    Mis selling a sub prime mortgage
  • amnblog
    amnblog Posts: 12,782 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I'm willing to bet GMAC didnt 'sell' it to you.

    If you used an broker thats where you should address your concerns.
    I am a Mortgage Broker

    You should note that this site doesn't check my status as a Mortgage Broker, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • llihadnil
    llihadnil Posts: 9 Forumite
    Gt Thanks, will start with them, should I just write to them with my concerns?? :)
  • amnblog
    amnblog Posts: 12,782 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    a good start
    I am a Mortgage Broker

    You should note that this site doesn't check my status as a Mortgage Broker, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • amnblog
    amnblog Posts: 12,782 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    what is the nature of your concern llihadnil?
    I am a Mortgage Broker

    You should note that this site doesn't check my status as a Mortgage Broker, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • llihadnil
    llihadnil Posts: 9 Forumite
    I had a Company calling me asking who our Mortgage was with, when I told them it was GMAC they said I could be due compensation, as they were a sub prime lender and at the time we didnt need to use one as we had a very good credit score. But these Companies charge 25%!! :(
  • dunstonh
    dunstonh Posts: 121,073 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    edited 2 September 2013 at 7:12PM
    had a Company calling me asking who our Mortgage was with, when I told them it was GMAC they said I could be due compensation

    There are a couple of scam companies doing that. It is random cold calling.
    they said I could be due compensation, as they were a sub prime lender and at the time we didnt need to use one as we had a very good credit score.

    How can they tell you that when they have no access to your records? The only thing in the public domain is the name of your lender.
    But these Companies charge 25%!!

    worse than that. They usually hit you with an upfront fee as the complaint they put in is typically bogus and they scam you by the upfront fee.

    Look at this one: http://www.asa.org.uk/Rulings/Adjudications/2013/8/Money-Boomerang-Ltd/SHP_ADJ_229144.aspx

    They were telling people and advertising successful amounts but it turned out they have never had a success.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
This discussion has been closed.
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