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poundstopocket debt

I know I'm stupid for even being in this position but I've been writing to my creditors with offers of payments that I can afford (payplan said this is my best option) and one of my debts is with poundstopocket.

Maybe I'm being cynical but I'm guessing that as a payday loan company they won't accept any offer, if so what would I do?

Also, how to I find out the details to send payment to? I've cancelled my direct debit and am reluctant to let them know any of my other details.

I think my other creditors are likely to be a little more easy to deal with but I'm panicking about this one.

Comments

  • *Foolish*
    *Foolish* Posts: 165 Forumite
    edited 15 August 2013 at 8:17PM
    One of my debts is with pounds to pocket. Since I started my DMP, I have not heard from them, rightly or wrongly, I'm assuming they have accepted the payment offered by StepChange.
    When I wrote to the them I used the address on their website. I have it written down if you are unable to find it. Good luck.
    First DMP payment 10/06/13
    Debt Free approx Jan 2018
    Starting debt: £50,013 :eek::eek:
    Current debt £39,128.41

    :eek:
  • happy_bunny_2
    happy_bunny_2 Posts: 4,488 Forumite
    I would write Them and tell them you are offering payment as recommended by pay plan. Include the amount. Send signed for.

    Remind them of their obligations to treat you fairly.

    Tell you them you only wish to deal with them in writing.

    See what comes back.

    Good luck

    HB
    :beer:
  • Thanks for your replies.

    I realised I do have that address from the website. I've written to them so can only wait and see I guess.
  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    P2P are members of the CCTA and as such have agreed with the OFT to:

    http://www.ccta.co.uk/admindocs/codes_of_practice/payday_short_term_addendum_member.pdf
    Help for customers in financial difficulty

    If the customer is in financial difficulty, lenders will:

    Deal with the customer sympathetically and positively and do what they can to help the customer manage
    what they owe. This may include making new arrangements about how the customer will pay off the debt. In
    doing so, the lender will consider other debts owed.

    Freeze interest and charges if the customer makes repayments under a reasonable repayment plan or after a
    maximum of 60 days of non-payment.

    Not contact the customer or take any action to recover the money owed for 30 days, if the customer is making
    a genuine effort to agree a repayment plan using either a debt-counselling organisation or a ‘self-help’
    approach (for example, the customer is suggesting a repayment plan). If the customer or their adviser provide
    the lender with clear evidence that real progress is being made in reaching a repayment plan, but work has not
    yet concluded, the lender will extend this ‘breathing space’ for an additional 30 days.

    Tell the customer about free and independent debt-counselling organisations. These include: Citizens Advice,
    the Consumer Credit Counselling Service, National Debtline or the Money Advice Service.

    Not allow you to borrow further from the lender until all outstanding loans with the lender have been repaid.

    Deal with people whom the customer has asked to act on their behalf, with the customer’s authority, unless
    those people behave unreasonably.
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
This discussion has been closed.
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