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Payment made to a dissolved company!

My wife bought me a t shirt two weeks ago from a website called "space clothing" based in Hull. She paid 29.99 including delivery using her card on the website.
We have not received the shirt and have not heard from the company. I have emailed them twice and constantly ring them but there is never an answer on the phone so I began to get suspicious.
I checked the company out and it appears they have been dissolved. For some reason the website is still active and they money has come out of my wife's account. I don't really know what to do to reclaim the money.
Please help!
Thanks.

Comments

  • reehsetin
    reehsetin Posts: 4,915 Forumite
    1,000 Posts Combo Breaker
    Which card did she use to pay?
    Yes Your Dukeiness :D
  • It was a Santander Visa card.
  • cdotr
    cdotr Posts: 13 Forumite
    jimmy662 wrote: »
    It was a Santander Visa card.

    You should be able to raise a visa debit card dispute as you havent received any goods, I would keep all evidence that you have tried to contact to company
    Santander 123 cashback 2013: £31.45
    Santander 123 interest 2013: £64.64
    Santander 123 credit card cashback 2013: £57.45

    Saving challange 2013 3750/5000 :j
  • magpiecottage
    magpiecottage Posts: 9,241 Forumite
    1,000 Posts Combo Breaker
    Contact Santander immediately and ask for a chargeback.
This discussion has been closed.
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