Do I have any rights here?

HaloBlue

You can ask them to cancel the continuous payment facility and if they refuse you can ask your bank to do it, your bank now has to do this whether you have asked the company or not. You can claim back any payments collected after you have asked them to cancel this, but you may not be refunded if the payments were owed to the company (such as yours were).

I have just read this info myself on this site, use search to find it

dealer_wins

So now both the lender and borrower have broken the terms of the loan. I make the score 1-1.