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How long do products usually take to arrive?

Hi,

I received an email a few weeks back saying I had won an asos/malibu/labelm/nailsinc goody bag and to reply with my details, which I have. It's about three weeks since I received the email and it's my first big win so I was wondering how long they usually take/at what point should I chase them up?

Thanks :)

Comments

  • independance
    independance Posts: 1,572 Forumite
    Ninth Anniversary Combo Breaker
    They usually say 28 days, but it never hurts to check if they received your details, just a gentle reminder to them that you are still waiting.
    Well done on your win.
  • Zanzib
    Zanzib Posts: 5,376 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    The terms and conditions of the competition may give you a time scale.

    I've received prizes from two days later, up to six weeks later.

    A lot of competitions seem to say 28 days...
  • I received one today which was within a week of notification and was really pleased... Pretty much every other competition I've won has been a few weeks. I usually leave 4 weeks and then send a polite chaser. I get so impatient waiting that long though!
    2018 wins: Aspinal of London jewellery box, Boudavida gym outfit, HP Pavilion laptop, The List party tickets, All Points East festival tickets, Kiehls moisturiser, By Terry cc serum, Nars Liquid Bronzer, Benefit highlighter, Nars illuminator, Fresh advanced lip trio set, Cetaphil sample set, signed copy of My Absolute Darling by Gabriel Tallent
  • Barnabysue
    Barnabysue Posts: 9,058 Forumite
    It's normally 28 working days (Mon - Fri) so getting on for 6 weeks.
    Luck is believing you’re lucky – Tennessee Williams

    May your pockets be heavy and your heart be light. May good luck pursue you each morning and night – Anonymous
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