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From a smile to a frown!!!
monstermash
Posts: 43 Forumite
I had a wonderful surprise delivery yesterday morning at 7am
a Finlux 40" TV. :T
My excitement soon turned to disapointment when I tuned in the TV their was no sound. Soon after the TV wouldnt turn on.
Luckily the TV came with paperwork showing a order number e.t.c
I contacted Finlux and after several phone calls yesterday and loads of emails to them today I still cannot get a answer from them of when they can send out a replacement :mad:
Finlux havn't replied to any of my emails today and I was promised a call today to arrange a replacement but I'm still waiting!!!!
I'm not sure who to thank thou for the prize as I wasn't informed of the win and the paperwork does not mention anything regarding the company who ordered the TV.
Hopefully this matter will be sorted but what a rollercoaster journey winning competitions can be.
a Finlux 40" TV. :T
My excitement soon turned to disapointment when I tuned in the TV their was no sound. Soon after the TV wouldnt turn on.
Luckily the TV came with paperwork showing a order number e.t.c
I contacted Finlux and after several phone calls yesterday and loads of emails to them today I still cannot get a answer from them of when they can send out a replacement :mad:
Finlux havn't replied to any of my emails today and I was promised a call today to arrange a replacement but I'm still waiting!!!!
I'm not sure who to thank thou for the prize as I wasn't informed of the win and the paperwork does not mention anything regarding the company who ordered the TV.
Hopefully this matter will be sorted but what a rollercoaster journey winning competitions can be.
0
Comments
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Well done on your win and hope you get it sorted out soon.0
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well done winning :T:T
hope you get it all sorted out xxplease be a responsible pet owner & spay/neuter your pets, too many strays & not enough homes for them sadly.
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:j Well done on winning! Fingers crossed you get it all sorted out xxx
MILITARY WIVES CHOIRSHELP for HEROES
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Well done on your surprise win, hope they sort it out for you soon xxThank you to all the posters
:j:T:rotfl::rotfl::T:j
Good luck to all the compers.:T0 -
Hiya, I won a Finlux tv at the end of last year and the backlight was broken on it. I was having the same probs as you. No response to emails & promises of callbacks. I posted on their Facebook page and got an email a few hours later then someone rang me from their tech support & arranged a swap.
Maybe try that. Hope you get sorted
SoozThanks to all posters0
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