Aggressive behaviour

bluesnake

Firstly I would either try and video the session, or at least audio record them and keep them with dates and times too - just speak into the mike.

I would also converse with your manager and their manager via email, mention that you do not feel safe and are threatened etc.

Also remind them that is their duty and that, beside the organization, they could be personally liable if the any staff injured or harmed.

https://www.checkyourmood.com/content/personal-injury

Racheldevon

It can be an very challenging field to work in.
Go back to your managers and raise again your concerns about the incidents you have experienced, create a log showing frequency, details, impact on you/the other person in the house.
Ask for a risk assessment to be completed and ensure this has adequate control measures and is reviewed after any further incidents, for example have your trigger points been met for this to be an environment which isn't safe for lone worker and needs two staff on duty? What measures do you have in place to summon help if you needed to etc.
Ensure you back this up in writing, and follow through/escalate up the management chain if necessary.

Croatoan

I think you would seriously be breaking confidentiality by taping/videoing a session without agreement from the person involved and the MDT team, and would almost certainly be sacked if you tried. Email is also insecure so you have to be very careful what you say if emailing.
Certainly management should know your feelings though. As I say, the person in question will have a history and his presentation/risk will likely be recorded. If he has a history of physical aggression then management should not really be sending you in alone.

Croatoan

bluesnake wrote: »

Also remind them that is their duty and that, beside the organization, they could be personally liable if the any staff injured or harmed.

https://www.checkyourmood.com/content/personal-injury

That's an interesting and useful link. Thanks.

CKhalvashi

Dimey wrote: »

I'd hate to have your job. Hope you've got a lock on your own door if you have to sleep over.

Sounds like you need to put your requests for help/support from your bosses in writing to log what's going on. They have a duty of care to you as well as the residents.

I'd hate your job, too!

I agree that this needs to be put in writing, as it should then be followed up more thoroughly as they HAVE to be seen to be managing risk.

CK

bluesnake

Croatoan wrote: »

I think you would seriously be breaking confidentiality by taping/videoing a session without agreement from the person involved and the MDT team, and would almost certainly be sacked if you tried. Email is also insecure so you have to be very careful what you say if emailing.
Certainly management should know your feelings though. As I say, the person in question will have a history and his presentation/risk will likely be recorded. If he has a history of physical aggression then management should not really be sending you in alone.

You are probably correct, the person should not be on video without their consent. You could ask them first, or take another person as a witness?

External email is unsecure, but internal, and NHS mail by nature would be secure.

ohreally

XYZ1000 wrote: »

I asked for a risk assessment on him a few weeks ago and was told that can take all day to complete, and that was it!?

Management of Health & Safety at Work Regulations 1999 3/1
http://www.legislation.gov.uk/uksi/1999/3242/regulation/3/made


Health and safety @ work act 2/1 http://www.legislation.gov.uk/ukpga/1974/37/section/2

Inform them they have a duty to provide a safe place and system of work!

If they still drag their heels inform them the HSE prosecute on this type of issue http://www.hse.gov.uk/noticeshistory/notices/notice_list.asp?rdoNType=&NT=&SN=F&EO=LIKE&SF=NSUM&SV=stressors&ST=N

Are you employed in the NHS or by a social care provider (statutory or private).

XYZ1000

Nice ...thank you all for the information and the links. I wouldn't video him without consent...which I don't think he would agree to!
There is a history I wont go into details though. I will try for a risk assessment this week again. It is the council that I am employed by.

merlot123

Are you in a union, if not, join today, if so, phone and get advice.

I'm surprised you work for a council, they are usually quite hot on safeguarding and duty of care etc.

You should have a handbook from the council explaining lone working policies, safeguarding, duty of care etc.

If you aren't getting the answers you need, take it higher, you can usually get email addresses from the council websites etc.