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Webbiling.com ltd

So I got a nasty lil shock the today when I went to my bank and was at my limit, apparently I've been paying webbiling.com ltd 33.99 a month since feb. For some reason there were no payments in march however. I'm down over £150 quid and I have rent to pay.

Natwest have cancelled the direct debit for me but said that any disputed are between webbiling.com and me.

I have no single clue who webbiling.com are and why I have been paying this money. Whatever service it is i've never used it.

The payee address Natwest supplied is:

Thornberg Grafing
Wellbeing.com ltd
Mitre House
160 Aldersgate Street
London
EC1A 4DD

Since I have never used what ever service it is (I have seen online reports from it being gaming fees, to website admin fees, to !!!!!! fees [lol]) is there a fair chance I can get the money back ? How should I go about finding what on earth it is my card has been used to pay for?

Thanks!

Comments

  • roonaldo
    roonaldo Posts: 3,420 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    have you used your card for a free trial on a gaming or porno website? lets me honest here. there isnt a chance of getting your money back if there is no wrong doing. some websites rely on you to input card details if you dont cancel you start getting charged. people never like to admit the websites they have subscribed to.
  • roonaldo wrote: »
    have you used your card for a free trial on a gaming or porno website? lets me honest here.

    It would have been a !!!!!! website. No shame here :rotfl: I have no single clue which one though, this was six months ago. I dont even know the url to go back and stop the member ship, and I would have used the website only ONCE! Surely there is a case there, since I used their services once and they can surely tell that, they can not charge me as if I had been continually using it non stop ever since (which I can 100% guarantee I haven't, I don't even know the url!)

    Having already been charged £130 for a service I've never used, since I went into my bank and demanded they stop paying them they have just sent be a debt collecting agency letter asking for even more! For a service I never used.

    I will scan them here:

    (as a new user I can not post links, please someone else PM me so they can post them below for me, many thanks!)

    Back of letter:

    [needs someone else to post them]

    The gist I get from these forums is that they are trying to scare me with the thread of debt collecting agencies, but this never realistically happens for this small amount. Can I just ignore these letters, or should I reply and explain why I think this payment, and even the previous ones (since I never used their product, and don't even know what product it is!) is unfair?

    I'm not paying these snake and oil shills.
  • gb12345
    gb12345 Posts: 3,055 Forumite
    The problem appears to be that you have paid for membership to a !!!!!! site (are you new to the internet? :rotfl:) and that membership will continue until you cancel it with the site concerned. The fact that you only used the website once is irrelevant - they have provided you with a service, but you chose not to use it.

    It is not a Direct Debit, it is a recurring payment on your card (a Continuous Payment Authority), which you will have authorised when you signed up to the site.

    Your bank have a legal obligation to stop such payments when you advise them that you want to cancel the CPA - which they appear to have done. However this does not cancel your contract with the service provider. You need to identify what the site was and formally cancel your membership - until you do that they will legally keep charging you.
  • How do I identify the site?

    They have given no single clue in the letters or by email, or by any other mean by which I can find out what the url is to stop this membership. I don;t even think I supplied an email when I signed up (it was a drink addled haze)

    This seems HIGHLY unfair.

    I'm not new to this game, I did a similar thing with television X in the UK and they tried to charge me £125 for a years membership. I found an official complaint launched to the media complaints commision in which someone else had taken them to court and found them in the wrong about how the product was incorrectly advertised and no easy means was given to revoke you membership after signing up. After a couple of handwritten letters they dropped the charges completely, even just before they 'claimed' a debt collection agency was going to bust down my door.

    Yeah, some people never learn :rotfl:I have now though!
  • wheresmy£££
    wheresmy£££ Posts: 6 Forumite
    edited 8 July 2013 at 6:13PM
    gb12345 wrote: »
    (are you new to the internet? :rotfl:)

    No I just get lonely sometimes :cry:

    I have no single way to pay this fee, or any subsequent ones. I'm a student living on a maxed out overdraft. Which is why I need some type of get out clause. I will find one, like I did last time.
  • gb12345
    gb12345 Posts: 3,055 Forumite
    Take a look in the debtfreewannabee forum and you should find a "prove it" letter that you can send to the DCA.

    If you send them that then they will have to send you proof that you owe them money, which hopefully should have details of what site you signed up for.
  • gb12345
    gb12345 Posts: 3,055 Forumite
    No I just get lonely sometimes :cry:

    Next time you get lonely (and drunk) - think about how many FREE ways there are of getting !!!!!! on the internet.;)
  • gb12345 wrote: »
    Next time you get lonely (and drunk) - think about how many FREE ways there are of getting !!!!!! on the internet.;)

    I know all about them. But the pictures, man! They seemed so enticing at the time!

    4-mmc is a hell of a drug :o

    That luckily, I have nothing to do with anymore.
  • gb12345 wrote: »
    Take a look in the debtfreewannabee forum and you should find a "prove it" letter that you can send to the DCA.

    If you send them that then they will have to send you proof that you owe them money, which hopefully should have details of what site you signed up for.

    Thank you, I will do exactly this. :T
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