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twice unlucky winner??

not won anything at all this year, so was thrilled to get an email from Debenhams Beauty Club via Facebook, saying i'd won a beauty bag worth £154! :D I got this email in early May, and it said if i'd received nothing by May 31st then let them know. This date passed and no prize, so i've sent them an email and fingers crossed i'll hear from them. I gave them my address details when they originally emailed me so it can't be that they haven't got this. There were 10 winners altogether so don't know if everyone else received their prizes.
My 2nd win that month was from Babyworld, i'd won an Easter prize from Bibs and Stuff website, but Babyworld said they couldn't send it as they didn't have my house no. part of my address. (Babyworld have always had it but i sent it them again anyway). As soon as i'd replied I got an automated response saying she was on holiday till 3rd June with no email access...so another waiting game.
2020:Stationary bundle, puzzle book, Tarmac pen, bundle of games , gardening bundle, GIF collectables toy, Mars goodies, La ReDoute bundle, mug set. 2022: Feb: Maltesers biscuits, book

Comments

  • 1scoop
    1scoop Posts: 90 Forumite
    I have this same problem, won a book before christmas which I never received, won a gin hamper at the end of March which still hasn't arrived (they're "investigating") and I won a night in a flash hotel, dinner and a hair cut a week and a half ago but the prize claiming department have STILL not contacted me, despite my having to take the prize reasonably quickly.

    Its really irritating, particularly when you complain and you are ignored. Have you tried calling?
    Lovely Wins!
    Gin and Tonic Hamper :D Top table Jazz tickets and Prosecco :D Night in a 5* hotel with dinner and breakfast :D £300 cheque :D £30 of luxury chocolate :D Wine tasting course :D Ninja Turtle Goodies :D Years supply of Carex Handwash :D £500 voucher for Red Letter Day :DClipper tea set :D 3 x DVDs :D Cookery books :D Digital Camera :D
  • lilbooboo
    lilbooboo Posts: 506 Forumite
    Part of the Furniture 100 Posts
    I haven't tried calling yet, but might have to if I don't get any email replies in the next couple of days. Hope your prizes soon turn up for you too :)
    2020:Stationary bundle, puzzle book, Tarmac pen, bundle of games , gardening bundle, GIF collectables toy, Mars goodies, La ReDoute bundle, mug set. 2022: Feb: Maltesers biscuits, book
  • lilbooboo
    lilbooboo Posts: 506 Forumite
    Part of the Furniture 100 Posts
    The organisers of the first comp i mentioned have got back, saying there was a delay and i should receive the prize later on this week :) fingers crossed with the other win now!
    2020:Stationary bundle, puzzle book, Tarmac pen, bundle of games , gardening bundle, GIF collectables toy, Mars goodies, La ReDoute bundle, mug set. 2022: Feb: Maltesers biscuits, book
  • AlfieBlue
    AlfieBlue Posts: 14,691 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Photogenic
    :j Lovely! Very well done on winning! Fingers crossed your prizes arrive soon. xxx :)
    MILITARY WIVES CHOIRS
    HELP for HEROES
    <3
  • brook_son
    brook_son Posts: 5,538 Forumite
    Part of the Furniture
    hope your prizes turn up soon.

    :dance:Carry on Comping :dance:
  • YesPrincess
    YesPrincess Posts: 171 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    I Supposedly won a £50 H&M Voucher from Urban eat on facebook, Not Heard a dickie bird since they first contacted me. Which was a good few month ago

    Fingers crossed for some good honest wins for everyone :)
  • mummy86_2
    mummy86_2 Posts: 101 Forumite
    I had that issue when I won a yankee candle last year. The best thing to do is keep emailing them! Dont give up! x
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