We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Do you get a full refund if the item is now on sale?

Options
Hi there money savers!

Hope someone can hep me.

I bought a dress full price from a well know store for £50 to wear for an event this weekend. I asked at time if I could return the dress if it didnt fit and the assisstant said I had 28 days.
That was 3 weeks ago.

Now as it happens I no longer need the dress and have lost weight and I think i want to return it. It still has tags on, is in the nice bag and I have a reciept that states 'the last date for a full refund is June 1st'.

However, if this style dress has gone in the sale will I get the £50 back or just the sale value?

I really would like to know my rights as I really would like the £50 back.

Thankyou!

Laura

Comments

  • reehsetin
    reehsetin Posts: 4,916 Forumite
    1,000 Posts Combo Breaker
    with a receipt you should get back what you paid, unless store policy says theyll only exchange in which case youd get £50 value
    Yes Your Dukeiness :D
  • bonvonnie
    bonvonnie Posts: 536 Forumite
    when do you plan to Refund the dress? before 1st june?

    as you have the receipt, its the managers discretion to refund the full amount, but you have the proof of purchase, so it shouldnt be a problem, even if the items now on sale
  • TDA10
    TDA10 Posts: 355 Forumite
    Just don't lose the receipt else you will only get whatever it's current selling price is! Else you will be fine as long as you return it before the stated date. :)
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.