Northern Rail late,crowded not up to standards

Cpu2007

I'm sure people have expressed their concerns regarding these issues in the past as well. However I wanted to know why such service is not being amended and the only people losing out of it seem to be the commuters.

I travel to Manchester everyday, I have a monthly pass which is expensive and I expect to receive a decent service. However 70% of the time the trains are late. The journey it's not that long (around 20 mins) but 80% of the time you can't find a seat(this is a personal percentage as I try to stay very close to the door when the train arrives and get one of the few seats that are available but almost always there are people that can't find any seat at all)

Why there are not rules and regulations that force the company to be more serious ? isn't it dangerous to have so many people standing in the train?

Having said that, what exactly are we paying for? I mean if I pay for a ticket that should take me from A to B in a certain time, safely and all I get out of it most of the time is getting from A to B on a different time, while standing(not safely) then is this acceptable from a consumer point of view?

wealdroam

Cpu2007 wrote: »

However 70% of the time the trains are late.

I don't believe that figure.
The statistics are out there, what are the facts about your journey?

Cpu2007 wrote: »

isn't it dangerous to have so many people standing in the train?

No.

Cpu2007 wrote: »

Having said that, what exactly are we paying for?

You are paying to be transported from A to B.

Having said that, all train operating companies have a process of offering compensation for delays over a certain length.

Cpu2007

check the morning journey from Castleton to Manchester.
Minimum delays of 2-3mins at least once or twice a week
7-15 mins of delay at least 6-7 times a month,

DomRavioli

Compared with driving and parking, its relatively cheap. I am on the Rochdale to Manchester line, and yes, at peak times its busy, and you won't get a seat. Its usually delayed by around 5 minutes, mainly due to the incompetent idiots at rochdale who cannot for the life of them get on a bloody train.

A season ticket from my station to manchester is about £20 a week, which is very cheap considering I can pay that in parking for one 9 hour shift.

You could always get an earlier train (which are usually quieter), or change your start time if it bothers you that much; but most commuter trains going into a city are packed in rush hour - not a clue why this is a foreign concept to you!

DomRavioli

Cpu2007 wrote: »

check the morning journey from Castleton to Manchester.
Minimum delays of 2-3mins at least once or twice a week
7-15 mins of delay at least 6-7 times a month,

I still don't see the problem. If you can't wait 3 minutes, you might want to see someone about that.

And it is perfectly safe to stand on a train. Try London at rush hour...you'd be swallowed up in 3 minutes.

Cpu2007

DomRavioli wrote: »

Compared with driving and parking, its relatively cheap. I am on the Rochdale to Manchester line, and yes, at peak times its busy, and you won't get a seat. Its usually delayed by around 5 minutes, mainly due to the incompetent idiots at rochdale who cannot for the life of them get on a bloody train.

A season ticket from my station to manchester is about £20 a week, which is very cheap considering I can pay that in parking for one 9 hour shift.

You could always get an earlier train (which are usually quieter), or change your start time if it bothers you that much; but most commuter trains going into a city are packed in rush hour - not a clue why this is a foreign concept to you!

It's pointless making a comparison with a car and I don't understand why you making such comparison.
With a car I can get from home right in front of the office and the price I'll be paying on the fuel will be just a bit higher than what I pay for a return journey on the train, which can be considerably lower if journey is shared with one or more passenger along with the fact that I have the luxury to get from door to door(and these aren't the only benefits).
Even the length of the journey is nearly the same as it would take in the train.
The only problem is that Manchester is busy and as you rightly said that the parking prices are really high and if the parking was free then I wouldn't have thought twice before using the car for my journey.

Having said that, why do you think is rational to say driving + parking is equal to journey cost and in the case of the train only getting from A to B is equal to the journey cost but not the fact that having a seat and train on times should be part of it?

Cpu2007

DomRavioli wrote: »

I still don't see the problem. If you can't wait 3 minutes, you might want to see someone about that.

And it is perfectly safe to stand on a train. Try London at rush hour...you'd be swallowed up in 3 minutes.

I'm not really bothered about the delays if considered as an isolated event, things go wrong, it happens to everyone. I'm highlighting the fact that the delays are constant.

wealdroam

Cpu2007 wrote: »

check the morning journey from Castleton to Manchester.
Minimum delays of 2-3mins at least once or twice a week
7-15 mins of delay at least 6-7 times a month,

But you did say "70% of the trains are late".

"Once or twice a week" - lets call that six times a month, plus a longer "delay 6-7 times a month".

Let's say 12 times a month there are delays.

Let's go for the worst case scenario and only count Mondays to Fridays, so 23 days a month.

That's only just over 50% late, and that is only one train.

Having said all that, no train company will pay any compensation for such short delays.

DomRavioli

Cpu2007 wrote: »

I'm not really bothered about the delays if considered as an isolated event, things go wrong, it happens to everyone. I'm highlighting the fact that the delays are constant.

They aren't constant. If they were, there would be a public enquiry for gods sake. And you could always find an alternative way to work.

DomRavioli

Cpu2007 wrote: »

It's pointless making a comparison with a car and I don't understand why you making such comparison.
With a car I can get from home right in front of the office and the price I'll be paying on the fuel will be just a bit higher than what I pay for a return journey on the train, which can be considerably lower if journey is shared with one or more passenger along with the fact that I have the luxury to get from door to door(and these aren't the only benefits).
Even the length of the journey is nearly the same as it would take in the train.
The only problem is that Manchester is busy and as you rightly said that the parking prices are really high and if the parking was free then I wouldn't have thought twice before using the car for my journey.

Having said that, why do you think is rational to say driving + parking is equal to journey cost and in the case of the train only getting from A to B is equal to the journey cost but not the fact that having a seat and train on times should be part of it?

If you bothered to read the terms and conditions of carriage, which all train users are bound by, you are NOT guaranteed a seat. Even when you pre-book a seat, you aren't.

I think you need a dose of reality if your worst problem is waiting 3 minutes for a train from cassy, every train I've been on from there has been bang on time, but I get the 7.33am train which is rarely late.

Cpu2007

DomRavioli wrote: »

They aren't constant. If they were, there would be a public enquiry for gods sake. And you could always find an alternative way to work.

DomRavioli wrote: »

If you bothered to read the terms and conditions of carriage, which all train users are bound by, you are NOT guaranteed a seat. Even when you pre-book a seat, you aren't.

I think you need a dose of reality if your worst problem is waiting 3 minutes for a train from cassy, every train I've been on from there has been bang on time, but I get the 7.33am train which is rarely late.

I think it might help you getting a dose of reality as well as you keep making comparisons that don't stand.

Finding an alternative way of transport? that's a typical excuse that you also get from people don't have an answer to give. If I had an alternative way of transport, I'd have used it but the options out there are restricted and it seems that these companies take advantage of these restrictions. Getting by car is cheaper but by making parking expensive a person would think twice.
A person, is therefore forced to use the train.
This doesn't make the train the best option but the less worse option and this is what my question was about

"Why there are not rules and regulations that force the company to be more serious ? isn't it dangerous to have so many people standing in the train?"

Simply because there are term and conditions, it doesn't make them right even if your bound to them. The term a condition of a service are useless if a number of situations forces you to choose only one service(eg high parking rates etc)