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InstaGC chat

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  • insta
    insta Posts: 28 Forumite
    CopAlert 3pts
  • I have a question about a week ago my son who is a frequent user of InstaGC has cashed out numerous occasions with out any trouble. Then one day tries to cash out again he get a message You currently do not have access to the instant gift cards system". Then it asked him to update with his social media sites...A reply came back how long has he had his Facebook....For a 15 year old kid that is pretty scary..As a parent I am of course concerned about this why would a site want to know how long a 15 year old kid have his Facebook..Is that type of question even necessary......
  • fragmented
    fragmented Posts: 1,657 Forumite
    usually means that more than one user has loged in from the same location/ip address, and it looks to the "system" like a user is trying to use multiple accounts. Possibly he has logged in from school ? Possibly someone else from his school has been banned? It looks like they are trying to find some simple way of veryfying he is him and not someone else who was previously banned.
  • instaGC
    instaGC Posts: 6 Organisation Representative
    motown112 wrote: »
    I have a question about a week ago my son who is a frequent user of InstaGC has cashed out numerous occasions with out any trouble. Then one day tries to cash out again he get a message You currently do not have access to the instant gift cards system". Then it asked him to update with his social media sites...A reply came back how long has he had his Facebook....For a 15 year old kid that is pretty scary..As a parent I am of course concerned about this why would a site want to know how long a 15 year old kid have his Facebook..Is that type of question even necessary......
    There is nothing to be scared about. It's an additional verification question being asked because something must not match up. What is his username, or have him submit a new ticket please? Thank you.
    Official Company Representative
    I am the official company representative of InstaGC. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • System
    System Posts: 178,348 Community Admin
    10,000 Posts Photogenic Name Dropper
    o0o0oOO0oo0oO

    Code

    2 Points :)
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • insta
    insta Posts: 28 Forumite
    Code: Monday
    Worth: 2PTS
  • fragmented
    fragmented Posts: 1,657 Forumite
    insta wrote: »
    Code: Monday
    Worth: 2PTS

    expired :(
  • insta
    insta Posts: 28 Forumite
    Code: b8bB8bbBbb8b
    Worth: 2PTS
  • insta
    insta Posts: 28 Forumite
    Code: 8152014
    Worth: 1PT
  • insta
    insta Posts: 28 Forumite
    Code: HappySeptember1
    Worth: 2PT :)
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