We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Mortgage arrears charges with GE Money

A year ago, my husband had to stop work due to a terminal cancer diagnosis. So I did all the things I had to do, informed everyone, and applied through DWP for financial assistance, a task which is never easy.
To cut a long story short, they took months to sort things out, and we ended up paying a mortgage payment out of hubby's business account, which delayed things even longer, as they then said, that was earnings...

Eventually our Mortgage interest was paid 4 weekly and as our mortgage was an interest only mortgage, that left us with a shortfall of around £41 for which I set up a DD.

But every month GE Money send me an arrears statement, with a charge of over £40.

I have written over and over, and yet nothing, I am ignored.

How can they do this?
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.5K Banking & Borrowing
  • 253.7K Reduce Debt & Boost Income
  • 454.4K Spending & Discounts
  • 245.5K Work, Benefits & Business
  • 601.4K Mortgages, Homes & Bills
  • 177.6K Life & Family
  • 259.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.