Shop direct debt

Green89

Hi, I'm new to all this forum-mess so apologies if I've put this post in the wrong place.
I have stupidly built up £4000 on a Very account (shop direct) and am having trouble meeting my minimum payments every month as they go up and down when buy-now-pay-later's come into effect. Is it reasonable/even possible for me to request they freeze all interest and activity on my account and I pay back a set figure each month? I worked out approx £116 a month for 3 years would clear it. I spoke to someone from Very a few weeks ago when I enquirer about my options, and he said a repayment plan could be set up, but we didn't go any further in discussion. Any help much appreciated, thanks.

Green89

Forum-ness**

jessie4109

Well I cant see that it would hurt to try. But if you do arrange a plan please get it in writing too. Also ask if accepting this would mean a defaulted account etc so you can reassess your options (if needed). If they agree and no default then obviously that would be a good outcome.

Just for arguments sake they arranged a payment plan but it resulted into them putting a default on your credit report then you could either a) agree to the repayment plan.

b) wait for it to be passed onto debt collection where a lower repayment amount may be agreed. If you did this option you could always put the money aside until you are contacted by a dca.