help - T-mobile Groupon iPad Contract

katbed

Advice needed pls - I took out an ipad with Groupon on a 2 yr contract with t-mobile which has just ended - I cancelled the DD and thought no more of it until I have decided to sell the ipad. Turns out that I have now 2 months owing plus 30 days notice to give as end of contract and knew nothing of it as we moved house and have received no communication. Ipad has no mobile no now so they expect me to pay £81 for a service which I have not had and will not get - oh and the ipad 1 is rubbish anyway! Any ideas?

Browntoa

they are right , you never cancelled the contract , just the direct debit

all mobile providers need at least 30 days notice (or to buy out the remainder of a contract if still in cotract , which you are not)

katbed

Still think it's pathetic - I presumed a 2 yr contract was a 2 yr contract and now I have 3 months to pay for (for nothing) Rubbish!

19lottie82

The 24 months is a minimum term of the contract not the contract length. This is clearly stated in the T&Cs, so it's hardly "pathetic"

If you have sky TV, a landline or broadband, these all work under the same principal.

Nothing can be done now, just take this as a lesson to read any expensive contracts that you sign in future.

rizla_king

2 years is the minimum term. Unless you cancel as per the T&Cs the contract just rolls on. Doesn't matter whether you used the service or not while it was still live.

Buzby

Afraid the error was yours, and yours alone. The iPad 1 was excellent (I had one) but clearly the latest model has a better screen, processor and cameras. That's technology for you.

Don't you have a mobile? That was no different to the iPad service - you give them 30 days notice and they shut the service down. If you don't, you keep paying. If you don't they fry your credit file with a default. You iChat want to check for this.